Pink Elephant - The IT and ITIL Service Management Experts

162 Episodes

1. PR53 - Top Shows of 2013

   Published: 2/5/2014
2. PR51 - Geeking Out On CMDB Object Models

   Published: 11/25/2013
3. PR52 - DevOps and ITSM

   Published: 11/25/2013
4. PR49 - Effective IT Governance with COBIT 5

   Published: 10/30/2013
5. PR50 - The Ins and Outs of Process Assessments

   Published: 10/30/2013
6. PR48 - ITSM Roadmap Planning

   Published: 9/25/2013
7. PR47 - Basic Building Blocks For Service Desk

   Published: 8/23/2013
8. PR46 - Reversy! Maturity Levels For Big Data

   Published: 8/23/2013
9. PR45 - Service Based Costing

   Published: 7/25/2013
10. PR44 - Standard Process VS Case Management

    Published: 6/27/2013
11. PR43 - Major Incident and Root Cause Analysis

    Published: 6/11/2013
12. PR42 - Becoming A Change Agent

    Published: 6/11/2013
13. PR41 - The Evolution and Children of Service Level Management

    Published: 5/1/2013
14. PR40 - Using Agile SCRUM For ITSM Projects

    Published: 3/5/2013
15. PR39 - Service Orchestration

    Published: 2/27/2013
16. PR38 - Pink13 Show Preview

    Published: 1/29/2013
17. PR37 - Managing Trains through Tunnels

    Published: 1/25/2013
18. PR35 - Customer Self Service

    Published: 12/14/2012
19. PR36 -PR Radio 2012 Top Shows Review

    Published: 12/14/2012
20. PR34 - Online Learning and Emerging Trends

    Published: 11/22/2012