Skip the Queue
A podcast by Rubber Cheese - Wednesdays
Categories:
100 Episodes
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Customer loyalty, guest experience and managing negative feedback on social media. With Joshua Liebman
Published: 10/14/2020 -
The positive impact of reopening with brand new attractions. With Adam Goymour
Published: 9/30/2020 -
The importance of Sector Cooperation with Carlton Gajadhar and Rachel Mackay
Published: 9/23/2020 -
Emerging innovation and why pre-booking is a benefit to attractions regardless of Covid. With Carly Straughan.
Published: 8/21/2020 -
The importance of communicating with your team. With Wes Smart, Managing Director of Harbour Park.
Published: 8/19/2020 -
Managing demand when your tourist attraction is free to attend. Alastair Barber, Marketing and Communications Manager at National Parks.
Published: 8/12/2020 -
What can attractions can learn from the Covid-19 situation. With Charles Read, Managing Director of Blooloop.
Published: 8/7/2020 -
Digital marketing for attractions and what lies ahead post opening. With Johnny Lyle
Published: 8/5/2020 -
Marketing approach for attractions during a time of capped capacity. With Jules Ozbek.
Published: 7/31/2020 -
The legendary Disney customer service. With Lee Cockerell, former Executive Vice President of Operations for the Walt Disney World® Resort
Published: 7/29/2020 -
The future of the experience economy in a post-COVID world. With Ben Thompson
Published: 7/24/2020 -
How to build ‘digital things’ for GLAMs without a huge budget. With John Sear
Published: 4/9/2020 -
Creating connections in cultural organisations. With Marge Ainsley
Published: 4/3/2020 -
Visitors are dead, long live the players! With Alex Book
Published: 2/14/2020 -
Castle Howard’s love story with China - as told by Abbigail Ollive
Published: 1/31/2020 -
Priceless business strategy tips from the 'Millionaire Clown' - James Sinclair
Published: 1/17/2020 -
The science of creating an incredible visitor experience with Andy White
Published: 10/30/2019 -
50,000 visitors within three months of opening? No problem for William’s Den owners, Tor and Christian Carver
Published: 7/23/2019 -
Inside Hertfordshire’s number one tourist attraction with Lynn Whitnall
Published: 7/19/2019 -
What makes a successful escape room? We get the inside scoop from CryptX founder, James Ducker
Published: 7/19/2019
Skip the Queue is for visitor attraction owners, directors and suppliers who want to improve their organisations and deliver a better experience for their guests. Each episode we speak with inspiring industry experts who share their knowledge of what really makes an attraction successful. This podcast is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers.