TECHtonic: Trends in Technology and Services

91 Episodes

1. 70. The State of Customer Success 2024 - A Fight for Survival

   Published: 2/16/2024
2. 69. Change Management: The Key to AI Success

   Published: 2/2/2024
3. 68. How to Go From Base Camper to Mountaineer?

   Published: 1/19/2024
4. 67. Channel Partners and Technology Providers: A Team Sport Therapy Session

   Published: 1/5/2024
5. 66. Redefining Customer Success with Salesforce and TSIA

   Published: 12/8/2023
6. 65. The Differentiator Between Good and Great

   Published: 11/24/2023
7. 64. The Intricacies of Digital Transformation with Deloitte

   Published: 11/10/2023
8. *Bonus Episode* AI Capabilities Integrations: Stay Ahead of the Curve

   Published: 11/3/2023
9. 63. What Have We Learned?

   Published: 10/27/2023
10. 62. Risk, Cash Flow, and Financial Health in SaaS: The Financial Advisor Interview

    Published: 10/13/2023
11. 61. The Evolution of Customer Success and Renewals at HP Inc.

    Published: 9/29/2023
12. 60. Moment of Truth: Talking Customer Success with an Executive and Investor

    Published: 9/15/2023
13. 59. Microsoft on Customer Success Today

    Published: 9/1/2023
14. 58. How Culture Drives Results: Insights from a Culture Scientist

    Published: 8/18/2023
15. 57. Looking to the Future: Professional Services at Salesforce

    Published: 8/4/2023
16. 56. Profitability: Thoughts from a SaaS CEO

    Published: 7/21/2023
17. 55. Insight from Dell: What Managed Services Means Today

    Published: 7/7/2023
18. 54. A Win for Everybody: Talking Customer Success with Ernst & Young

    Published: 6/23/2023
19. 53. Cognite’s Chief Product Officer on Nuance, Innovation, and Product

    Published: 6/9/2023
20. 52. The Opportunities and Threats of AI for B2B Customers in 2023

    Published: 5/26/2023