TECHtonic: Trends in Technology and Services

97 Episodes

1. 57. Looking to the Future: Professional Services at Salesforce

   Published: 8/4/2023
2. 56. Profitability: Thoughts from a SaaS CEO

   Published: 7/21/2023
3. 55. Insight from Dell: What Managed Services Means Today

   Published: 7/7/2023
4. 54. A Win for Everybody: Talking Customer Success with Ernst & Young

   Published: 6/23/2023
5. 53. Cognite’s Chief Product Officer on Nuance, Innovation, and Product

   Published: 6/9/2023
6. 52. The Opportunities and Threats of AI for B2B Customers in 2023

   Published: 5/26/2023
7. 51. XaaS at SimCorp: Selling Outcomes and Cost-Efficiently Growing Revenue

   Published: 5/12/2023
8. 50. Customer Success: Meh-ga Insights from Gainsight

   Published: 4/28/2023
9. 49. Data-Driven Everything: A Conversation with John Deere

   Published: 4/14/2023
10. 48. Scaling Customer Success with RingCentral’s Resident Expert

    Published: 3/31/2023
11. 47. Still a $21-Billion Dollar Industry? Face-to-Face Events in 2023

    Published: 3/17/2023
12. 46. Making Renewals Easier: A Conversation with Blackline

    Published: 3/3/2023
13. 45. The Science of Selling: A Chief Revenue Officer’s Perspective

    Published: 2/17/2023
14. 44. Tactical Approaches to As-a-Service: A Conversation with IBM

    Published: 2/3/2023
15. 43. Being a SaaS CEO in 2023

    Published: 1/20/2023
16. 42. Customer Success–Product Management Handshake: A Conversation with Cisco

    Published: 1/6/2023
17. 41. The Chief Customer Officer: Championing the Customer Experience

    Published: 12/9/2022
18. 40. Customer-Centric: What Does It Really Mean?

    Published: 11/25/2022
19. 39. Reborn into the Cloud

    Published: 11/11/2022
20. 38. Researcher Hot Takes

    Published: 10/28/2022