TECHtonic: Trends in Technology and Services

91 Episodes

1. 51. XaaS at SimCorp: Selling Outcomes and Cost-Efficiently Growing Revenue

   Published: 5/12/2023
2. 50. Customer Success: Meh-ga Insights from Gainsight

   Published: 4/28/2023
3. 49. Data-Driven Everything: A Conversation with John Deere

   Published: 4/14/2023
4. 48. Scaling Customer Success with RingCentral’s Resident Expert

   Published: 3/31/2023
5. 47. Still a $21-Billion Dollar Industry? Face-to-Face Events in 2023

   Published: 3/17/2023
6. 46. Making Renewals Easier: A Conversation with Blackline

   Published: 3/3/2023
7. 45. The Science of Selling: A Chief Revenue Officer’s Perspective

   Published: 2/17/2023
8. 44. Tactical Approaches to As-a-Service: A Conversation with IBM

   Published: 2/3/2023
9. 43. Being a SaaS CEO in 2023

   Published: 1/20/2023
10. 42. Customer Success–Product Management Handshake: A Conversation with Cisco

    Published: 1/6/2023
11. 41. The Chief Customer Officer: Championing the Customer Experience

    Published: 12/9/2022
12. 40. Customer-Centric: What Does It Really Mean?

    Published: 11/25/2022
13. 39. Reborn into the Cloud

    Published: 11/11/2022
14. 38. Researcher Hot Takes

    Published: 10/28/2022
15. 37. Why a Chief Revenue Officer is Indispensable

    Published: 10/14/2022
16. 36. Strategic Moves to Grow Subscription Business

    Published: 9/30/2022
17. 35. The Missing Pieces of Your B2B Customer Experience

    Published: 9/16/2022
18. 34. The Uncomplicated Answer to Your Digital Customer Experience Transformation

    Published: 9/2/2022
19. 33. The Tale of Two Grizzled Veterans of the Tech Industry

    Published: 8/19/2022
20. 32. Hug the Bear

    Published: 8/5/2022