693 Episodes

  1. #373: Maximizing business value with FinOps, Part 2, with Kalika Prasad Maheshwari, TEKsystems

    Published: 5/29/2023

  2. #372: Maximizing business value with FinOps, Part 1, with Ani Lingutla, TEKsystems

    Published: 5/26/2023

  3. #371: Sustainability as a win-win for customers and the business with Brennan Spellacy, CEO, Patch

    Published: 5/24/2023

  4. #370: ERP, successful operations and CX with Nick Foy, Silverdale Technology

    Published: 5/22/2023

  5. #369: Marketing Hiring Myths with Sue Keith, Ceres Talent

    Published: 5/19/2023

  6. #368: What Exactly is Good CX? with Ginger Conlon, Genesys

    Published: 5/17/2023

  7. #367: Professional Services and the Customer Experience Part 1, with Ryan Suydam, ClientSavvy

    Published: 5/15/2023

  8. #366: Intrapreneurship and global growth with Alex Ghiculescu and Beau Grzanich, Workforce.com

    Published: 5/12/2023

  9. #365: Building a customer-centered digital consultancy with Chad Solomonson, RDA

    Published: 5/10/2023

  10. #364: AI and Automation in the Financial Sector with Joe Robinson, Hummingbird

    Published: 5/8/2023

  11. #363: Winning at In-Game Advertising with Jared Lansky, SVP Partnerships, MediaMath

    Published: 5/5/2023

  12. #362: Meaningful changes for greater customer outcomes with Anthony Coppedge, Principal Agile Digital Sales Global Transformation Lead at IBM

    Published: 5/3/2023

  13. #361: The Value of a Well-Informed Customer with Alyssa Alsheimer, SVP of Marketing and Engagement at Wellframe

    Published: 5/1/2023

  14. #360: Search & Discovery to Drive Ecommerce Revenue with Piyush Patel, Algolia

    Published: 4/28/2023

  15. #359: The Business Value of a Great Employee Experience with Annette Franz, Founder & CEO of CX Journey

    Published: 4/26/2023

  16. #358: Showing vs. telling to improve the customer experience with Ken Babcock, Tango

    Published: 4/24/2023

  17. #357: Customer Engagement as Competitive Advantage with Glenn Weinstein, Chief Customer Officer, Twilio

    Published: 4/21/2023

  18. #356: Empowering Great CX Within Your Brand, with Mark Slatin, EmpoweredCX

    Published: 4/19/2023

  19. #355: Maximizing your DXP Investments with Sue Rivero, RDA

    Published: 4/17/2023

  20. #354: Agile marketing and the customer-centric team with Robin Ross, Costco

    Published: 4/14/2023

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Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing the industry's trends, like AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel customer experience, and more. The Agile Brand is hosted by Greg Kihlström, martech and artificial intelligence transformation advisor and consultant to leading brands, speaker, entrepreneur, and best-selling author. It provides a fresh perspective on the continually evolving dynamic between brands and the audiences they serve.