693 Episodes

  1. #353: Intrapreneurship with Greg Kihlström and Co-Host Adam Chen, CMO at The Amenity Collective

    Published: 4/12/2023

  2. #352: How DEI transforms organizations with Donald Thompson, The Diversity Movement

    Published: 4/10/2023

  3. #351: Addressing Agile Skepticism, with Daria Bagina, Founder of Scrum Mastered

    Published: 4/7/2023

  4. #350: It's Time for Digital Customer Service with Ragy Thomas, Founder & CEO at Sprinklr

    Published: 4/5/2023

  5. #349: Madtech and First Party Data Strategies with Jonathan Moran, SAS

    Published: 4/3/2023

  6. #348: Customer, Employee, and Business Experience with Adrian Swinscoe, Host of the Punk CX Podcast

    Published: 3/31/2023

  7. #347: How human-centric businesses win the war for talent with Paul Vian, Chief Revenue Officer at Apps Associates

    Published: 3/29/2023

  8. #346: Winning in the subscription economy with Matthew Holman, Head of Growth and Cofounder, Qpilot.cloud

    Published: 3/27/2023

  9. #345: Optimizing the Buyer's Experience with Leah McTiernan, DocuSign

    Published: 3/24/2023

  10. #344: Business Agility Tied to the Customer Experience with Kert Peterson, NextUp Solutions

    Published: 3/22/2023

  11. #343: Agile Consumer Insights with Corey Lipman, Jumpspark

    Published: 3/20/2023

  12. #342: User experience as employee experience with Caroline Roche, VP and Senior Partner, IBM

    Published: 3/17/2023

  13. #341: Improving CX with Remote Video Support, with Rama Sreenivasan, CEO of Blitzz

    Published: 3/15/2023

  14. #340: Empathy, AI, and the Customer Experience with Josh Feast, CEO of Cogito

    Published: 3/13/2023

  15. #339: Combining Technology and Creativity for Standout Customer Engagement with Mariam Asmar, Braze

    Published: 3/10/2023

  16. #338: Scaling infrastructure to improve CX with Deepak Giridharagopal, CTO at Puppet by Perforce

    Published: 3/8/2023

  17. #337: Mental wellness and the workplace with Josh Birk, Salesforce

    Published: 3/6/2023

  18. #336: CX and Human Centered Automation with Charlie Newark-French, Hyperscience

    Published: 3/3/2023

  19. #335: Retention marketing and CX with Adam Robinson of Retention.com

    Published: 3/1/2023

  20. #334: B2C expectations of B2B ecommerce, with Carlos Manalo and Stratton Cherouny of The Office of Experience

    Published: 2/27/2023

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Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing the industry's trends, like AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel customer experience, and more. The Agile Brand is hosted by Greg Kihlström, martech and artificial intelligence transformation advisor and consultant to leading brands, speaker, entrepreneur, and best-selling author. It provides a fresh perspective on the continually evolving dynamic between brands and the audiences they serve.