693 Episodes

  1. #674: The continued evolution of e-commerce with Eitan Koter, Vimmi

    Published: 5/9/2025

  2. #673: Predictive and proactive customer experiences, with Vinod Muthukrishnan, Cisco

    Published: 5/7/2025

  3. #672: What can we learn from teaching others about AI? Featuring Greg Shove, CEO of Section

    Published: 5/5/2025

  4. #671: Going national while staying true to your local roots with Jay Rushin, H&H Bagels

    Published: 5/2/2025

  5. #670: Embracing Chaos to Get Better Results with Mark DeCarlo

    Published: 4/30/2025

  6. #669: It's already time to start planning for the holiday shopping season with Carey Cockrum, Cella by Randstad Digital

    Published: 4/28/2025

  7. #668: The Five Levels of AI with Courtney Baker, Knownwell

    Published: 4/25/2025

  8. #667: The Evolving Role of Visual Data in Construction with Marca Armstrong, Sensera

    Published: 4/23/2025

  9. #666: Balancing AI-driven efficiency and responsibility with Pasquale DeMaio, Amazon Web Services

    Published: 4/21/2025

  10. #665: Developing strategies that cut through the omnichannel noise, with Arianna Vogel, Foursquare

    Published: 4/18/2025

  11. #664: Tying CX outcomes to commercial goals with Markus Engel and Linzi Hindle at DHL

    Published: 4/16/2025

  12. #663: AI in retail marketing with Uldis Baumerts, Bryj

    Published: 4/14/2025

  13. #662: Making your returns strategy a competitive advantage with Katherine Lehman, ReturnBear

    Published: 4/11/2025

  14. #661: Creating a world-class student experience with Mike Milliron, IMG Academy

    Published: 4/9/2025

  15. #660: Enabling and accelerating customer experience improvements using AI with Isabelle Zdatny, Qualtrics

    Published: 4/7/2025

  16. #659: The current state of the job market with Sue Keith, Landrum Talent Solutions

    Published: 4/4/2025

  17. #658: Winning retail by reducing customer frustration with Jean-Christophe Pitié, ContentSquare

    Published: 4/2/2025

  18. #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia

    Published: 3/31/2025

  19. #656: Integrating CX and EX to create better customer outcomes with Sasha Fard, Capital One

    Published: 3/28/2025

  20. #655: AI and Automation in the supply chain with Nick Stuart, RSM

    Published: 3/26/2025

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Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing the industry's trends, like AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel customer experience, and more. The Agile Brand is hosted by Greg Kihlström, martech and artificial intelligence transformation advisor and consultant to leading brands, speaker, entrepreneur, and best-selling author. It provides a fresh perspective on the continually evolving dynamic between brands and the audiences they serve.