693 Episodes

  1. #313: Aligning CX Strategy with Challenges, Opportunities, and Leadership with Karen Mangia, Salesforce

    Published: 1/9/2023

  2. #312: Storytelling and its role in the customer relationship, with Mark Nardone, Chief Marketing Officer at PAN Communications

    Published: 1/6/2023

  3. #311: B2B Ecommerce and the Customer Experience with Rupesh Agrawal, CEO of Amla Commerce

    Published: 1/4/2023

  4. #310: Growing and Scaling a Marketing Agency with Erik Huberman, CEO of Hawke Media

    Published: 1/3/2023

  5. #309: Agile Approaches to AI & ML with Luke Arrigoni, Arricor AI

    Published: 12/30/2022

  6. #308: Combining technology and design psychology to drive business success with Thomas Watkins, 3Leaf

    Published: 12/27/2022

  7. #304: Employee wellbeing and expectations with Julius Geis, MUA

    Published: 12/27/2022

  8. #307: Direct Mail in a Digital Age with Dave Fink, Postie

    Published: 12/23/2022

  9. #306: Defining Success with Sheevaun Moran, Energetic Solutions

    Published: 12/20/2022

  10. #305: Starting and Growing a Business Without Outside Capital with Bryan Clayton of GreenPal

    Published: 12/16/2022

  11. #303: Scaling startups with Paul Ruppert, Global Point View

    Published: 12/9/2022

  12. #302: Authentic personal brands with Jen Dalton, BrandMirror

    Published: 12/6/2022

  13. #301: Composable Customer Data Platforms with Florian Delval, ActionIQ

    Published: 12/2/2022

  14. #300: Fostering innovation inside and outside your company, with Kurt Schaubach, Federated Wireless

    Published: 11/29/2022

  15. #299: Black Friday Special: Warehouse and inventory strategy and the customer experience with Tina Williams, Ware2Go, a UPS Company

    Published: 11/25/2022

  16. #298: Harnessing the Power of Data to Improve the Customer Experience with Kaz Ohta, CEO of Treasure Data

    Published: 11/22/2022

  17. #297: Analytics and team performance with Steve Leeds, VP Business Analytics, Ironwood Pharmaceuticals

    Published: 11/18/2022

  18. #296: Customer Success for Brand Success with Scott Salkin of Gainsight

    Published: 11/15/2022

  19. #295: Engaging virtual meetings and events with Sam Kolbert-Hyle, Brandlive

    Published: 11/11/2022

  20. #294: Creating a great post-purchase customer experience with Irina Poddubnaia, Trackmage

    Published: 11/8/2022

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Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing the industry's trends, like AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel customer experience, and more. The Agile Brand is hosted by Greg Kihlström, martech and artificial intelligence transformation advisor and consultant to leading brands, speaker, entrepreneur, and best-selling author. It provides a fresh perspective on the continually evolving dynamic between brands and the audiences they serve.