693 Episodes

  1. #293: I have my customer journey map... now what? with Carlos Manalo and Stratton Cherouny, Office of Experience

    Published: 11/4/2022

  2. #292: Exploring the Future of Podcasting with Josh Nielsen, Founder & CEO of Zencastr

    Published: 11/1/2022

  3. #291: Leading Agile Brands in a State of Continual Change, with Nancie McDonnell Ruder, Noetic Consultants

    Published: 10/28/2022

  4. #290: Effective Brand Marketplaces with Adrien Nussenbaum, Mirakl

    Published: 10/25/2022

  5. #289: 3D in Retail and Beyond, with Beck Besecker, CEO of 3D Cloud by Marxent

    Published: 10/21/2022

  6. #288: Evaluating Digital Partners with Scott Liewehr, CEO of Digital Clarity Group

    Published: 10/18/2022

  7. #287: CDPs and the Organization of the Future with Heidi Bullock, CMO at Tealium

    Published: 10/14/2022

  8. #286: Real customer engagement with tangible results, with Mark Smith, CSG

    Published: 10/11/2022

  9. #285: CX Innovation Without Boundaries, with Justin Anovick, Optimizely

    Published: 10/7/2022

  10. #284: Using data to increase customer engagement, with James Manderson, Braze

    Published: 10/4/2022

  11. #283: Next Best Action Approaches for Marketing with Shoel Perelman, Pega

    Published: 9/30/2022

  12. #282: Transforming industries while benefiting customers with Demetrius Gray, Captain

    Published: 9/27/2022

  13. #281: Improving the Retail Employee Experience with Melissa Wong, Zipline

    Published: 9/23/2022

  14. #280: Leading Professional Services Firms to Success, with Sean Campbell, Cascade Insights

    Published: 9/20/2022

  15. #279: Employee Engagement in a Hybrid World of Work with Alexander Embiricos of Remotion

    Published: 9/16/2022

  16. #278: Executive Leadership Branding with Bonnie Habyan, X-Caliber Capital

    Published: 9/13/2022

  17. #277: How internal change agents drive successful digital transformation, with Adam Chen CMO of The Amenity Collective

    Published: 9/9/2022

  18. #276: Using AI to Improve the Customer Experience, with Deon Nicholas, CEO and Co-Founder of Forethought

    Published: 9/6/2022

  19. #275: Creating a Winning Product Roadmap to Improve a Company's Innovation Success Rate with Tony Ulwick

    Published: 9/2/2022

  20. #274: Digital Transformation in the Enterprise, Part 2 with Kunal Patil, TEKsystems

    Published: 8/30/2022

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Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing the industry's trends, like AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel customer experience, and more. The Agile Brand is hosted by Greg Kihlström, martech and artificial intelligence transformation advisor and consultant to leading brands, speaker, entrepreneur, and best-selling author. It provides a fresh perspective on the continually evolving dynamic between brands and the audiences they serve.