693 Episodes

  1. #233: Voice of the Customer and Product Roadmaps with Matt Young, User Voice

    Published: 4/8/2022

  2. #232: Predictive Brand Intelligence with Grant McDougall, Co-Founder & CEO, BlueOcean

    Published: 4/5/2022

  3. #231: Success Outside Your Comfort Zone with David Wood, Focus.ceo

    Published: 4/1/2022

  4. #230: Experience Level Agreements with Weston Morris, Unisys

    Published: 3/29/2022

  5. #229: Business Growth Through Customer Insights with Darshan Metha, iResearch.com

    Published: 3/25/2022

  6. #228: Meaningful Two-Way Customer Relationships, with Matt Gillin, CEO of Relay Network

    Published: 3/22/2022

  7. #227: Telling the Story of Innovation, with Jon Ebert, John Deere

    Published: 3/18/2022

  8. #226: Winning over CX skeptics, with Sami Nuwar, Medallia

    Published: 3/15/2022

  9. #225: Iterating Towards Genius with Mike Zeller, Author of The Genius Within

    Published: 3/11/2022

  10. #224: CX and The Great Resignation with Patty Soltis, Kinetic Edge Consultants

    Published: 3/8/2022

  11. #223: People, Processes, Technology, & CX with Steven Petruk, CGS

    Published: 3/4/2022

  12. #222: Affiliate Marketing Success with David Hiltner and Cameron Horton, Attribution

    Published: 3/1/2022

  13. #221: Managing Technical Debt with Imran MacMillan, NTT DATA Services

    Published: 2/25/2022

  14. #220: High Performance Teams, with John Estafanous, RallyBright

    Published: 2/22/2022

  15. #219: Lean CX with Robert Dew, CapFeather Global

    Published: 2/18/2022

  16. #218: Business, Customer, and Employee Experience with Leon Gilbert, Unisys

    Published: 2/15/2022

  17. #217: Continuous Growth and Career Success with Gina Tokar, Panasonic

    Published: 2/11/2022

  18. #216: Operationalizing Great Patient Experience with Lorie Dolo

    Published: 2/8/2022

  19. #215: Growing and Marketing a Local Business with Chris Pistorius, KickStart Dental Marketing

    Published: 2/4/2022

  20. #214: Agility in Measurement Systems with Desirree Madison-Biggs, Teresa Monroe

    Published: 2/1/2022

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Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing the industry's trends, like AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel customer experience, and more. The Agile Brand is hosted by Greg Kihlström, martech and artificial intelligence transformation advisor and consultant to leading brands, speaker, entrepreneur, and best-selling author. It provides a fresh perspective on the continually evolving dynamic between brands and the audiences they serve.