693 Episodes

  1. #213: Consumer expectations in a customer-centric world with Kiel Harkness, UPS Capital

    Published: 1/28/2022

  2. #212: Optimizing the Healthcare Customer Experience with John Nash at Redpoint

    Published: 1/25/2022

  3. #211 Demonstrating Marketing ROI with David Hiltner, Attribution

    Published: 1/21/2022

  4. #210: The Value of a Guide for Your Technology Strategy with Emil Pilacik, EMCO Technology

    Published: 1/18/2022

  5. #209: Data and the Citizen Experience with Jerry Power, I3 Systems

    Published: 1/14/2022

  6. #208: Improving the Digital Experience with Shift Left Testing with Eran Kinsbruner, Perforce

    Published: 1/11/2022

  7. #207: Diversity in Leadership Teams with Eva Huston, Duck Creek Technologies

    Published: 1/7/2022

  8. #206: Customer Journey Management as Change Management with Erin Zentz, AARP

    Published: 1/4/2022

  9. #205: Multi-Touch Attribution & Data Science with Cameron Horton and David Hiltner of Attribution

    Published: 12/31/2021

  10. #204: Architecting a New Talent Experience with Leslie Deutsch, TEKsystems

    Published: 12/28/2021

  11. #203: Architecting a New Talent Experience with Lauren Kolodrubetz, TEKsystems

    Published: 12/24/2021

  12. #202: Architecting a New Talent Experience with Nina Kindrick, TEKsystems

    Published: 12/21/2021

  13. #201: Leadership and the Customer Experience with Faisal Pandit, Panasonic

    Published: 12/17/2021

  14. #200: Balancing Privacy with Meaningful Data with Anudit Vikram, MediaMath

    Published: 12/14/2021

  15. #199: Agile Sales & Marketing with Anthony Coppedge, IBM

    Published: 12/10/2021

  16. #198: Adapting to Growing Customer Expectations with Alex Atzberger, Optimizely

    Published: 12/7/2021

  17. #197: Personalization in a Post-Cookie Era with Amber Armstrong, LivePerson

    Published: 12/3/2021

  18. #196: The Importance of Multi-Touch Attribution with David Hiltner, Attribution

    Published: 11/30/2021

  19. #195: Search, Content Discovery & CX with Jason McClelland, Algolia

    Published: 11/26/2021

  20. #194: The Relationship Between CX and EX with Tanya Thomas, Experian Health

    Published: 11/23/2021

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Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing the industry's trends, like AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel customer experience, and more. The Agile Brand is hosted by Greg Kihlström, martech and artificial intelligence transformation advisor and consultant to leading brands, speaker, entrepreneur, and best-selling author. It provides a fresh perspective on the continually evolving dynamic between brands and the audiences they serve.