693 Episodes

  1. #553: Automating and Optimizing E-Commerce Operations with Jorrit Steinz, ChannelEngine

    Published: 7/24/2024

  2. #552: Fulfillment, logistics, and the e-commerce experience with Jon Schecter, Autostore

    Published: 7/22/2024

  3. #551: Maximizing holiday sales with Zarina Stanford, Bazaarvoice

    Published: 7/19/2024

  4. #550: The science of CX with Martha Brooke

    Published: 7/17/2024

  5. #549: Winning at Conversational Commerce with Stefanos Loukakos, Connectly

    Published: 7/15/2024

  6. #548: Staying customer-focused amidst expansion with Alice Eweida, Pandia Health

    Published: 7/12/2024

  7. #547: Aligning brand with business strategy with Lori Poer and Nigel Dennis

    Published: 7/10/2024

  8. #546: The Great Hesitation with Sue Keith, Landrum Talent Solutions

    Published: 7/8/2024

  9. #545: What it means to be customer-obsessed with Jill Pavlovich, Albertsons

    Published: 7/5/2024

  10. #544: Looking to veterans for the next wave of cybersecurity experts with Nakisha Dixon, Vercara

    Published: 7/3/2024

  11. #543: Better Together: CX + Digital + Marketing with AJ Joplin, Forrester

    Published: 7/1/2024

  12. #542: Forging Boundless Experiences with Humans + AI with JP Gownder, Forrester

    Published: 6/28/2024

  13. #541 AI adoption is driving enterprise transformation, with Peter van der Putten, Pega

    Published: 6/26/2024

  14. #540: Real-world transformation with Rick Meehean, Church Mutual

    Published: 6/24/2024

  15. #539: Maximizing first-party data using AI with Tara DeZao, Pega

    Published: 6/21/2024

  16. #538: Open source in the enterprise with Jon Stewart, ZenSource

    Published: 6/19/2024

  17. #537: Accelerating the enterprise with AI with Kerim Akgonul, Chief Product Officer, Pega

    Published: 6/17/2024

  18. #536: Incremental data-driven transformation in the enterprise with Tommi Marsans, Verizon Business

    Published: 6/14/2024

  19. #535: The Continued Evolution of E-commerce with Mark Simon, Celigo

    Published: 6/12/2024

  20. #534: Employee Financial Wellness as Competitive Advantage with Nico Simko, Clair

    Published: 6/10/2024

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Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing the industry's trends, like AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel customer experience, and more. The Agile Brand is hosted by Greg Kihlström, martech and artificial intelligence transformation advisor and consultant to leading brands, speaker, entrepreneur, and best-selling author. It provides a fresh perspective on the continually evolving dynamic between brands and the audiences they serve.