The Agile Brand with Greg Kihlström®
A podcast by The Agile Brand

Categories:
647 Episodes
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#487: (Actually) great content with generative AI, with Jon Ricketts, AGYL AI
Published: 2/21/2024 -
#486: Igniting customer centricity with Sri Narasimhan, Head of Enterprise Customer Experience at CVS Health
Published: 2/19/2024 -
#485: A winning first-party data strategy with Heidi Bullock, CMO, Tealium
Published: 2/16/2024 -
#484: What it takes to be a category-leading CX brand, with Joe Tyrrell, CEO of Medallia
Published: 2/14/2024 -
#483: Omnichannel and the future of retail with Kristin Schoenstein and Elizabeth Robillard, eTail Palm Springs
Published: 2/12/2024 -
#482: Making phone conversations with customer count, with Ryan Johnson, CallRail
Published: 2/9/2024 -
#481: Customer journey management with Stacy Sherman, Doing CX Right
Published: 2/7/2024 -
#480: Search and the Customer Experience, with David Ting, Zenni Optical
Published: 2/5/2024 -
#479: Left-brain/Right-brain AI with Peter van der Putten, Director AI Lab at Pega
Published: 2/2/2024 -
#478: When is headless the right (or wrong) idea? with Liz Spranzani, CTO at Verndale
Published: 1/31/2024 -
#477: Gen AI in the E-commerce Experience with Bernadette Nixon, Algolia
Published: 1/29/2024 -
#476: Digital experiences in physical retail with Sarah Jarvis, Eagle Eye Solutions
Published: 1/26/2024 -
#475: Customer lifetime value for the win, with Neil Hoyne, Chief Strategist at Google
Published: 1/24/2024 -
#474: Increasing speed to improve CX with Doug Rubingh, Sinch MessageMedia
Published: 1/22/2024 -
#473: Meaningful customer dialogue with Christian Ward, Chief Data Officer, Yext
Published: 1/19/2024 -
#472: Improving mixed reality with Dave Kaufman, Meta
Published: 1/17/2024 -
#471: Building a change maker culture with Steve Blum, Autodesk
Published: 1/15/2024 -
#470: Great data equals great advertising with Gruia Pitigoi-Aron, The Trade Desk
Published: 1/12/2024 -
#469: Agility in the enterprise using a composable approach with Matt Biilmann, CEO of Netlify
Published: 1/10/2024 -
#468: Recruitment advertising to find the best candidates with Neil Costa, HireClix
Published: 1/8/2024
Stay curious. Stay agile. Marketing technology, AI, and CX insights from top brands and martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and platforms discussing the trends driving the industry forward, like first-party data strategies, artificial intelligence, consumer data privacy, omnichannel customer experience, and more. The Agile Brand is hosted by Greg Kihlström, advisor and consultant to leading brands, speaker, entrepreneur, and best-selling author. It provides a fresh perspective on the continually evolving dynamic between brands and the audiences they serve.