The Agile Brand with Greg Kihlström®

A podcast by The Agile Brand

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647 Episodes

  1. #487: (Actually) great content with generative AI, with Jon Ricketts, AGYL AI

    Published: 2/21/2024
  2. #486: Igniting customer centricity with Sri Narasimhan, Head of Enterprise Customer Experience at CVS Health

    Published: 2/19/2024
  3. #485: A winning first-party data strategy with Heidi Bullock, CMO, Tealium

    Published: 2/16/2024
  4. #484: What it takes to be a category-leading CX brand, with Joe Tyrrell, CEO of Medallia

    Published: 2/14/2024
  5. #483: Omnichannel and the future of retail with Kristin Schoenstein and Elizabeth Robillard, eTail Palm Springs

    Published: 2/12/2024
  6. #482: Making phone conversations with customer count, with Ryan Johnson, CallRail

    Published: 2/9/2024
  7. #481: Customer journey management with Stacy Sherman, Doing CX Right

    Published: 2/7/2024
  8. #480: Search and the Customer Experience, with David Ting, Zenni Optical

    Published: 2/5/2024
  9. #479: Left-brain/Right-brain AI with Peter van der Putten, Director AI Lab at Pega

    Published: 2/2/2024
  10. #478: When is headless the right (or wrong) idea? with Liz Spranzani, CTO at Verndale

    Published: 1/31/2024
  11. #477: Gen AI in the E-commerce Experience with Bernadette Nixon, Algolia

    Published: 1/29/2024
  12. #476: Digital experiences in physical retail with Sarah Jarvis, Eagle Eye Solutions

    Published: 1/26/2024
  13. #475: Customer lifetime value for the win, with Neil Hoyne, Chief Strategist at Google

    Published: 1/24/2024
  14. #474: Increasing speed to improve CX with Doug Rubingh, Sinch MessageMedia

    Published: 1/22/2024
  15. #473: Meaningful customer dialogue with Christian Ward, Chief Data Officer, Yext

    Published: 1/19/2024
  16. #472: Improving mixed reality with Dave Kaufman, Meta

    Published: 1/17/2024
  17. #471: Building a change maker culture with Steve Blum, Autodesk

    Published: 1/15/2024
  18. #470: Great data equals great advertising with Gruia Pitigoi-Aron, The Trade Desk

    Published: 1/12/2024
  19. #469: Agility in the enterprise using a composable approach with Matt Biilmann, CEO of Netlify

    Published: 1/10/2024
  20. #468: Recruitment advertising to find the best candidates with Neil Costa, HireClix

    Published: 1/8/2024

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Stay curious. Stay agile. Marketing technology, AI, and CX insights from top brands and martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and platforms discussing the trends driving the industry forward, like first-party data strategies, artificial intelligence, consumer data privacy, omnichannel customer experience, and more. The Agile Brand is hosted by Greg Kihlström, advisor and consultant to leading brands, speaker, entrepreneur, and best-selling author. It provides a fresh perspective on the continually evolving dynamic between brands and the audiences they serve.