The Customer Experience Podcast
A podcast by Ethan at BombBomb - Tuesdays
Categories:
240 Episodes
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219. Sending Videos for Greater Sales Visibility w/ Viveka von Rosen
Published: 9/13/2022 -
218. Emotional Intelligence & Human-Centered Connection w/ Dan Hill, PhD
Published: 9/6/2022 -
217. An Actor’s Guide to Authentic Videos w/ Julie Hansen
Published: 8/30/2022 -
216. Creating an Environment of Continuous Coaching w/ Morgan J Ingram
Published: 8/23/2022 -
215. Your Personal Brand is Not a Selfish Pursuit w/ Dr. Cindy McGovern
Published: 8/16/2022 -
214. The WOW Experience: Doing What Others Won’t w/ Corey Shelton
Published: 8/9/2022 -
213. Revenue Acceleration Through Value and Video w/ Edward Golod
Published: 8/2/2022 -
212. Making Happiness A Habit to Improve CX and EX w/ Adrian Brady-Cesana
Published: 7/28/2022 -
211. Landing Your First Customer Experience Role w/ Jason Champion
Published: 7/26/2022 -
210. Tripling Your Social Media Engagement w/ Kate Bradley Chernis
Published: 7/19/2022 -
209. Making Marketing More Memorable with Sara Varni
Published: 7/12/2022 -
208. Moments That Matter In Customer Experience w/ Ethan Beute
Published: 7/5/2022 -
207. The Upstream Model for More Referrals w/ Justin Stoddart
Published: 6/28/2022 -
206. Becoming A People-Centered Sales Leader w/ Ni Adesokan
Published: 6/21/2022 -
205. Methods to Manage the Inbox Madness w/ Melissa Gratias
Published: 6/14/2022 -
204. What's Wrong With Authenticity? w/ Andrew Brodsky
Published: 6/7/2022 -
203. The Unseen Costs of Digital Pollution w/ Ethan Beute
Published: 6/2/2022 -
202. The Death of Distance in a Digitally Polluted World w/ Dr. Erik Huffman
Published: 5/31/2022 -
201. Neural Coupling and Better Listening w/ Robyn LaVassaur
Published: 5/24/2022 -
200. Episode 200! The EX Takes Mixtape
Published: 5/17/2022
Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch, human touch, customer journey, lifecycle marketing, sales process, customer service, customer success, raving fans, video email, video communication, B2B sales and marketing, personalization, automation.