The Leading in a Crisis Podcast
A podcast by Tom
48 Episodes
-
EP 28 Risk Communication vs. crisis communication - say what? With Ann Hayward Walker
Published: 3/31/2024 -
EP 27 Forging Unshakeable Trust: The Role of Community Advisory Panels in Crisis Management with Marysue Knowles
Published: 3/24/2024 -
EP 26 Driving engagement (and adrenaline) using live social media simulations for crisis training, with Geoff Paddock
Published: 3/10/2024 -
EP 24 Crisis response for nonprofits - when trust is on the line, with Randy Sumner
Published: 3/1/2024 -
EP 25 Crisis response for nonprofits - Part 2 with Randy Sumner
Published: 3/1/2024 -
EP 23 Reviewing crisis communications around Alaska Airlines in-flight emergency Part 2
Published: 2/4/2024 -
EP 22 Case study: Alaska Airlines and Boeing response to the door plug incident
Published: 2/4/2024 -
EP 21 Ambassador Lewis Lucke Part 2: The Challenges of International Disaster Management
Published: 12/10/2023 -
EP 20 Behind the Scenes of International Disaster Response with US Ambassador Lewis Lucke
Published: 12/10/2023 -
EP19 Supply chain disruption during Covid - a case study with XOM alum Jeff Zudock
Published: 11/20/2023 -
EP18 Supply chain disruptions: leadership insights from XOM alum Jeff Zudock
Published: 11/20/2023 -
EP17 Leading a retail giant through the pandemic crisis, with Polly Flinn
Published: 10/31/2023 -
EP16 Business in crisis: when an acquisition goes awry, with Polly Flinn
Published: 10/31/2023 -
EP 14 What would you do if asked to lie to the media? Also, dealing with disingenuous politicians and feeding the media beast - with Adam Wine
Published: 10/25/2023 -
EP 13 When leadership fails - the consequences and workarounds; community meeting formats and guidance; winning over the local community - with Adam Wine
Published: 10/25/2023 -
EP 15 Teamwork between PIO and Liaison; the perils of releasing info to politicians; coaching writing skills in a JIC; dealing with an underperforming team member; characteristics of a good PIO - with
Published: 10/24/2023 -
EP12 The role of research and third party voices in recovering a brand in crisis; Part 2 of our conversation with Kathy Leech.
Published: 10/12/2023 -
EP11 Rebuilding a brand after a crisis: navigating the minefield with brand and marketing expert Kathy Leech.
Published: 10/7/2023 -
EP 10 Networking to maintain a deep personnel roster, with Lynne Miller
Published: 9/10/2023 -
EP 9 Crisis exercises - tips for success
Published: 9/3/2023
Interviews, stories and lessons learned from experienced crisis leaders. Email the show at [email protected]. Being an effective leader in a corporate or public crisis situation requires knowledge, tenacity, and influencing skills. Unfortunately, most of us don't get much training or real experience dealing with crisis situations. On this podcast, we will talk with people who have lived through major crisis events and we will tap their experience and stories from the front lines of crisis management. Your host, Tom Mueller, is a veteran crisis manager and trainer with more than 30 years in the corporate communications and crisis fields. Tom currently works as an executive coach and crisis trainer with WPNT Communications, and as a contract public information officer and trainer through his personal company, Tom Mueller Communications LLC. Your co-host, Marc Mullen, has over 20 years of experience as a communication strategist. He provides subject matter expertise in a number of communication specializations, including crisis communication plan development, response and recovery communications, emergency notifications and communications, organizational reviews, and after-action reports. He blogs at Blog | Marc Mullen Our goal is to help you grow your knowledge and awareness so you can be better prepared to lead should a major crisis threaten your organization.Music credit: Special thanks to Nick Longoria from Austin, Texas for creating the theme music for the podcast.
