This is Growth!
A podcast by Daphne Lopes
38 Episodes
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Ryan Seams on Customer Success in a Product-Led-Growth Company
Published: 9/26/2023 -
Scaling Customer Success: Answers To The 3 Burning Questions
Published: 8/31/2023 -
Mickey Powell on How Customer Success Professionals Can Leverage Generative AI
Published: 8/3/2023 -
Jeff Breunsbach on Unleashing the Power of Content and Community To Scale Customer Success
Published: 6/27/2023 -
Margaret Harrison on Mastering Change Management To Drive Results
Published: 5/30/2023 -
Jan Young on What It Takes To Be A Customer Success Leader
Published: 4/27/2023 -
Marija Skobe-Pilley on How She Thinks About Scaling CS At ClickUp
Published: 3/31/2023 -
Season 2: Building and Scaling A Modern Customer Success Team
Published: 3/30/2023 -
Career Advice from a Rockstar with Padraic McMahon
Published: 2/28/2023 -
Landing On Your Feet with Shane Stenson
Published: 2/3/2023 -
Taking the Leap - Customer Success rep turned founder with Brian Mackey
Published: 1/26/2023 -
When Hard Work Meets Passion with Phil McHugh
Published: 12/22/2022 -
Why You Should Manage Your Career Like a Business with Maggie Bomze
Published: 11/24/2022 -
Growing a Career in Sales with Seona Tully
Published: 10/27/2022 -
Breaking into Management with Finbar O'Grady
Published: 9/29/2022 -
From Public Relations to Customer Experience Leadership with Kelsey Balimtas
Published: 8/25/2022 -
From Customer Success to Product Management with Robbie McFarlane
Published: 7/28/2022 -
Welcome to This is Growth!
Published: 7/21/2022
In this podcast, we help you build and scale your SaaS business using customer-led growth strategies. Here you're going to learn how to transform Customer Success into the second growth engine of your business. We talk to the experts and the do-leaders. And they share their secrets to help you unlock the next level of performance of your Customer Success team while focusing on the most important aspect of CS: delivering customer outcomes.