WTF! Walk The Floors Podcast- All Things Hospitality Training

A podcast by Michele Kline and Stephanie Leger

Categories:

Business Education

167 Episodes

  1. Las Vegas Community Healing Garden

    Published: 10/10/2022

  2. Housekeeping Week '22 (at The Boulevard, a Hilton Grand Vacations Club)

    Published: 10/10/2022

  3. Housekeeping Week '22 (with Sandra Wild)

    Published: 10/10/2022

  4. Housekeeping Week '22 (with Tahiti All-Suites Resort Las Vegas)

    Published: 10/10/2022

  5. Housekeeping Week '22 (with Andy Ginsburg)

    Published: 10/10/2022

  6. Housekeeping Week '22 (with Brianna Moore)

    Published: 10/10/2022

  7. NHLA SOTI Awards Gala (with Phillip Stephenson)

    Published: 9/18/2022

  8. NHLA SOTI Awards Gala (with Greg Chase)

    Published: 9/16/2022

  9. NHLA SOTI Awards Gala (with Donald Bowman)

    Published: 9/16/2022

  10. NHLA SOTI Awards Gala (with Rich O’Brien)

    Published: 9/16/2022

  11. NHLA SOTI Awards Gala (with Andre Filosi)

    Published: 9/16/2022

  12. NHLA SOTI Awards Gala (with Evan Meyer)

    Published: 9/16/2022

  13. NHLA SOTI Awards Gala (with Bertha Gutierrez)

    Published: 9/16/2022

  14. NHLA SOTI Awards Gala (with Matthew Peskin)

    Published: 9/16/2022

  15. NHLA SOTI Awards Gala (with Noretta Griffith)

    Published: 9/16/2022

  16. NHLA SOTI Awards Gala (with Tim Lam)

    Published: 9/15/2022

  17. NHLA SOTI Awards Gala (with Eric Robinson)

    Published: 9/15/2022

  18. NHLA SOTI Awards Gala (with Alex Canales)

    Published: 9/15/2022

  19. NHLA SOTI Awards Gala (with Mary Ann Burns)

    Published: 9/15/2022

  20. NHLA SOTI Awards Gala (with Nicole Marshall)

    Published: 9/15/2022

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Hospitality Industry Leaders, Stephanie Leger & Michele Kline, tackle the challenges of management who sit behind a desk and miss out on opportunities. Stephanie & Michele are experts in service quality assurance & training facilitation. They have been enhancing service, inspiring leaders and employees, in the hospitality industry for 20+ years. They are absolute change agents and their processes stick! WTF! Walk The Floors is a safe space where hoteliers can share stories of “mouth-opening” moments they have experienced throughout their careers and openly talk about it. We are committed to NEVER revealing the name of a property or employee, nor putting a brand at risk. WTF was born out of Stephanie’s & Michèle’s passion for high-quality service, a solid brand representation and training made fun! We believe that even though the hospitality industry can be extremely demanding, there is a ton of fun in it and they want to bring some of that to you. And why not, at the same time, point out some of those areas where opportunities are missed and service can be enhanced. Follow their episodes as they embark on weekly training journeys while utilizing real-life experiences while they set the stage. Hosted on Acast. See acast.com/privacy for more information.