Crack the Customer Code

A podcast by Adam and Jeannie - Tuesdays

Tuesdays

Categories:

Business

509 Episodes

  1. Episode 008: Stalking the Customer, Joni Williams, and Office Space

    Published: 1/13/2015

  2. Episode 007: Communicating Internally, Stan Phelps, and The Audience Experience

    Published: 1/1/2015

  3. Episode 006: Mobile Customer Experience, Tabitha Dunn, and Sephora’s Mobile Integration

    Published: 1/1/2015

  4. Episode 005: Wearables, Gini Dietrich, and CEO Non-Believers

    Published: 12/18/2014

  5. Episode 004: The Failure of Borders, Bill Cusick, and Healthcare Customer Service

    Published: 12/11/2014

  6. Episode 003: Crazy Customers, Mari Luangrath, and Southwest Airlines

    Published: 12/4/2014

  7. Episode 002: Graeme Newell & When Good Customer Service is Bad Experience

    Published: 12/4/2014

  8. Episode 001: Apple Store Lady, Jackie Huba, and Heathrow Airport

    Published: 12/3/2014

  9. Episode 000: Should We Start a Podcast?

    Published: 12/3/2014

26 / 26

Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.