THE CX GOALKEEPER - Business Transformation, Customer Experience, and Leadership

A podcast by Gregorio Uglioni - Mondays

Mondays

Categories:

Business

208 Episodes

  1. Mastering Total Experiences: A Blueprint for Business Success with Ozkan Demir and Orcun Irfan of Pisano

    Published: 10/2/2023

  2. Leading a Human-Centric Digital Transformation: Expert Insights from Roy Atkinson

    Published: 9/25/2023

  3. Recalibrating Leadership for the Infinite Game with Diane Magers

    Published: 9/18/2023

  4. Unpacking the real Impact of Corporate Social Responsibility and Leadership with Bob Azman

    Published: 9/11/2023

  5. Generating Value: From Insights to Impact with Susanna Baque

    Published: 9/4/2023

  6. Beyond Downloads: Jennie Lewis Explores the Depth of App Measurement for Enhanced Customer Experience

    Published: 8/28/2023

  7. Breaking Barriers with Clare Muscutt: The Rise of Women in CX

    Published: 8/20/2023

  8. Decoding Human-Centered Design: Your Pathway to Unprecedented Success with Stefan Leuthold

    Published: 8/14/2023

  9. Revolutionizing Customer Experience with AI with Federico Cesconi

    Published: 8/7/2023

  10. Mastering Digital Transformation with Marcus Köhnlein

    Published: 7/31/2023

  11. Unleashing the Power of Experience Management with Bruce Temkin

    Published: 7/24/2023

  12. Dialing into Innovation: Contact Center Transformation with Rob Dwyer

    Published: 7/17/2023

  13. Conquer Self-Doubt, Embrace Growth: Building a Resilient Mindset for Professional Success with Justin Robbins

    Published: 7/10/2023

  14. Building Engaging Communities with Nate Brown

    Published: 7/3/2023

  15. Mastering Multichannel Engagement with Uku Tomikas, CEO Messente

    Published: 6/26/2023

  16. Mastering Design Thinking: Igniting Innovation and Supercharging Transformation with Michael Lewrick

    Published: 6/19/2023

  17. Unlocking the Future of CX: A Deep Dive into Global State Research with Melanie Mingas

    Published: 6/12/2023

  18. Transforming BPO: Adapting to New Markets and Cultures at Callzilla with Neal Topf

    Published: 6/5/2023

  19. Unleashing Creativity and Innovation: Exploring the Power of Lego Serious Play with Sirte Pihlaja

    Published: 5/29/2023

  20. Driving Business Success: The Importance of Employee Experience with Neha Dutta

    Published: 5/22/2023

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Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About Gregorio Uglioni - Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions customer experience, experience, customer service, service, transformation, cx transformation, agility, best practices, customer, acquisition, retention, cost to serve, best in class service, best in class experience, thought leader, transformation manager, cx manager, senior management, cx strategy, voice of the customer, voice of the employee, growth, purpose, improve business results, award-winning strategy, cx community, leadership, improvements, cx governance, experience design, customer journey, ACXS, CCXP, CXPA, employee experience, innovation, cx culture, cx design, cx architecture, service culture, people first, human being, purpose