Customer Support Leaders
A podcast by Charlotte Ward
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Categories:
341 Episodes
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150: Fireside with Mo McKibbin
Published: 12/11/2020 -
149: Fireside with Steve Bederman
Published: 12/4/2020 -
148: Fireside with Greg Skirving
Published: 11/27/2020 -
147: Fireside with Kaylin Bailey
Published: 11/20/2020 -
146: Fireside with Tue Søttrup
Published: 11/13/2020 -
Announcing the Firesides
Published: 11/9/2020 -
145: Diversity and Inclusion with Vanessa Subramaniam
Published: 11/6/2020 -
144: Diversity and Inclusion with Stacy Justino
Published: 11/5/2020 -
143: Diversity and Inclusion with Josh Magsam
Published: 11/4/2020 -
142: Diversity and Inclusion with Antonio King
Published: 11/3/2020 -
141: Diversity and Inclusion with Ian Jordan
Published: 11/2/2020 -
140: Scary Support Stories with Todd Curtis
Published: 10/30/2020 -
139: Scary Support Stories with Nancy Dandolos
Published: 10/29/2020 -
138: Scary Support Stories with Antonio King
Published: 10/28/2020 -
137: Scary Support Stories with Nate Brown
Published: 10/27/2020 -
136: Scary Support Stories with Matt Dale
Published: 10/26/2020 -
135: Support’s Relationship to Sales with Liz Love
Published: 10/23/2020 -
134: Support’s Relationship to Sales with Nicholas Zeisler
Published: 10/22/2020 -
133: Support’s Relationship to Sales with Greg Skirving
Published: 10/21/2020 -
132: Support’s Relationship to Sales with Natalie Petruch-Trent
Published: 10/20/2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.