Customer Support Leaders
A podcast by Charlotte Ward
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Categories:
341 Episodes
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59: Building Leaders in Your Team with Ryan Klausner
Published: 4/23/2020 -
58: Building Leaders in Your Team with Josh Magsam
Published: 4/22/2020 -
57: Building Leaders in Your Team with Ash Rhodes
Published: 4/21/2020 -
56: Building Leaders in Your Team with Meredith Molloy
Published: 4/20/2020 -
55: Panel: How customer-centric are you?
Published: 4/17/2020 -
54: Panel: Customer communications in a crisis
Published: 4/10/2020 -
53: Panel: Handling layoffs like a human
Published: 4/3/2020 -
52: Panel: Corona-crisis check-in
Published: 3/27/2020 -
51: Panel: Women Leaders in Support
Published: 3/20/2020 -
Upcoming Specials
Published: 3/16/2020 -
50: Hiring in Support with Josh Magsam
Published: 3/13/2020 -
49: Hiring in Support with Alyssa Percell
Published: 3/12/2020 -
48: Hiring in Support with Craig Stoss
Published: 3/11/2020 -
47: Hiring in Support with Kristina King
Published: 3/10/2020 -
46: Hiring in Support with Ulrike Pitzschke
Published: 3/9/2020 -
45: Careers in Support with Kristina King
Published: 3/6/2020 -
44: Careers in Support with Mike Redbord
Published: 3/5/2020 -
43: Careers in Support with Vanessa Subramaniam
Published: 3/4/2020 -
42: Careers in Support with Natalie Ruhl
Published: 3/3/2020 -
41: Careers in Support with Matt Dale
Published: 3/2/2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.