Customer Support Leaders
A podcast by Charlotte Ward
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Categories:
341 Episodes
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79: Forecasting in Support with Matt Dale
Published: 5/21/2020 -
78: Forecasting in Support with Greg Skirving
Published: 5/20/2020 -
77: Forecasting in Support with Mike Redbord
Published: 5/19/2020 -
76: Forecasting in Support with Craig Stoss
Published: 5/18/2020 -
75: Support Contributing to Revenue with Josh Magsam
Published: 5/15/2020 -
74: Support Contributing to Revenue with Erica Mancuso
Published: 5/14/2020 -
73: Support Contributing to Revenue with Craig Stoss
Published: 5/13/2020 -
72: Support Contributing to Revenue with Mo McKibbin
Published: 5/12/2020 -
71: Support Contributing to Revenue with Mike Redbord
Published: 5/11/2020 -
70: Self-care in Support with Lauren Rose Eimers
Published: 5/8/2020 -
69: Self-care in Support with Hilary Dudek
Published: 5/7/2020 -
68: Self-care in Support with Ryan Klausner
Published: 5/6/2020 -
67: Self-care in Support with Greg Skirving
Published: 5/5/2020 -
66: Self-care in Support with Ulrike Pitzschke
Published: 5/4/2020 -
65: Onboarding New Hires with Ackerman
Published: 5/1/2020 -
64: Onboarding New Hires with Kaylin Bailey
Published: 4/30/2020 -
63: Onboarding New Hires with Craig Stoss
Published: 4/29/2020 -
62: Onboarding New Hires with Ash Rhodes
Published: 4/28/2020 -
61: Onboarding New Hires with Lauren Rose Eimers
Published: 4/27/2020 -
60: Building Leaders in Your Team with Greg Skirving
Published: 4/24/2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.