Customer Support Leaders
A podcast by Charlotte Ward
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Categories:
341 Episodes
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209: Fireside with Ash Rhodes
Published: 6/25/2021 -
208: Fireside with Doug Akers
Published: 6/18/2021 -
207: Fireside with Josh Magsam
Published: 6/11/2021 -
206: Fireside with Jim Israel
Published: 6/4/2021 -
205: Fireside with Vlad Shlosberg
Published: 5/28/2021 -
204: Fireside with Lauren Fearn
Published: 5/21/2021 -
203: Fireside with Hannah Steiman
Published: 5/14/2021 -
202: Fireside with Sharad Khandelwal
Published: 5/7/2021 -
201: Fireside with Ethan Walfish
Published: 4/30/2021 -
200: Managing Change with Lauren Rose Eimers
Published: 4/23/2021 -
199: Managing Change with Josh Magsam
Published: 4/22/2021 -
198: Managing Change with Adela Bodor
Published: 4/21/2021 -
197: Managing Change with Natalie Ruhl
Published: 4/20/2021 -
196: Managing Change with Lauren Fearn
Published: 4/19/2021 -
195: The Perfect Support Email with Leslie O’Flahavan
Published: 4/16/2021 -
194: The Perfect Support Email with Craig Stoss
Published: 4/15/2021 -
193: The Perfect Support Email with Nicholas Zeisler
Published: 4/14/2021 -
192: The Perfect Support Email with Stacy Justino
Published: 4/13/2021 -
191: The Perfect Support Email with Ethan Walfish
Published: 4/12/2021 -
190: Support in the Business with Josh Magsam
Published: 4/9/2021
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.