Customer Support Leaders

A podcast by Charlotte Ward

Categories:

341 Episodes

  1. 189: Support in the Business with Craig Stoss

    Published: 4/8/2021
  2. 188: Support in the Business with Natalie Ruhl

    Published: 4/7/2021
  3. 187: Support in the Business with Doug Akers

    Published: 4/6/2021
  4. 186: Support in the Business with Greg Skirving

    Published: 4/5/2021
  5. 185: Startup Support with Diane Garcia

    Published: 4/2/2021
  6. 184: Startup Support with Nicole Jackson

    Published: 4/1/2021
  7. 183: Startup Support with Aurore Lanchart

    Published: 3/31/2021
  8. 182: Startup Support with Craig Stoss

    Published: 3/30/2021
  9. 181: Startup Support with Zeni Bandy

    Published: 3/29/2021
  10. 180: Fireside with Valentina Thoerner

    Published: 3/26/2021
  11. 179: Fireside with Eric Kades

    Published: 3/19/2021
  12. 178: You’re the Host with Craig Stoss

    Published: 3/12/2021
  13. 177: Fireside with Chris Taylor

    Published: 3/5/2021
  14. 176: You’re the Host with Matt Dale

    Published: 2/26/2021
  15. 175: Fireside with Tadas Labudis

    Published: 2/19/2021
  16. 174: You’re the Host with Vlad Shlosberg

    Published: 2/12/2021
  17. 173: Fireside with Craig Stoss

    Published: 2/5/2021
  18. 172: You’re the Host with Natalie Ruhl

    Published: 1/29/2021
  19. 171: Fireside with Sandra Thompson

    Published: 1/22/2021
  20. 170: Slack Support with Mo McKibbin

    Published: 1/15/2021

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.