Dive

59 Episodes

1. Customer Service Skills – Emotional Intelligence and Empathy for Convenience Store Sales Associates

   Published: 10/13/2024
2. Store Operations – Teamwork and Collaboration for Convenience Store Sales Associates

   Published: 10/6/2024
3. Product Knowledge – Personal Care and Household Supplies for Convenience Store Sales Associates

   Published: 9/29/2024
4. Store Operations - Compliance and Regulatory Standards for Convenience Store Associates

   Published: 9/22/2024
5. Sales Techniques - Effective Merchandising and Display for Convenience Store Sales Associates

   Published: 9/15/2024
6. Store Operations - Maintenance and Equipment Handling for Convenience Store Sales Associates

   Published: 9/8/2024
7. Store Operations - Maintenance and Equipment Handling for Convenience Store Associates

   Published: 9/1/2024
8. Customer Service Skills - Effective Communication for Convenience Store Sales Associates

   Published: 8/25/2024
9. Product Knowledge - Frozen Foods & Dairy for Convenience Store Sales Associates

   Published: 8/18/2024
10. Spotless Standards: Ensuring Cleanliness and Safety in Convenience Stores

    Published: 6/9/2024
11. Beyond the Sale: Building Lasting Customer Relationships in Convenience Stores

    Published: 6/2/2024
12. Tech at the Till: Mastering Point-of-Sale and Self-Checkout Systems

    Published: 5/26/2024
13. Store Operations: Security and Loss Prevention

    Published: 5/19/2024
14. Problem-solving and Conflict Resolution for Convenience Store Sales Associates

    Published: 5/12/2024
15. Visual Victory: Enhancing Store Operations Through Visual Merchandising

    Published: 5/5/2024
16. Proper Management of Hazardous Materials in Convenience Stores

    Published: 4/28/2024
17. Fresh Approach: Safe Handling of Food Products in Convenience Stores

    Published: 4/21/2024
18. Elevating Health and Hygiene in Convenience Stores

    Published: 4/14/2024
19. Ready, Set, Safeguard - Emergency Procedures and Evacuation Protocols

    Published: 4/7/2024
20. Navigating Safety - Identifying Hazards in the Convenience Store

    Published: 3/31/2024