Dive

71 Episodes

1. Using Data to Drive Success - Your Guide to Sales Analytics

   Published: 4/19/2025
2. Making Promotions Work - Your Guide to Marketing Success

   Published: 4/13/2025
3. Inclusive Excellence - Creating a Welcoming Store for Everyone

   Published: 4/5/2025
4. Mastering Online Orders & Delivery - Your Digital Service Guide

   Published: 3/29/2025
5. Mastering Convenience Meals - Your Guide to Quick Service Excellence

   Published: 3/23/2025
6. Mastering Alcohol Sales - Knowledge, Compliance, and Responsibility

   Published: 3/16/2025
7. Mastering Fresh Food & Bakery - Your Guide to Product Excellence

   Published: 3/8/2025
8. Mastering the Close - Sales Techniques for Convenience Store Success

   Published: 3/2/2025
9. Sales Techniques – Building Rapport and Trust

   Published: 2/24/2025
10. Retail Technology – Loyalty Programs and Customer Data Management for Convenience Store Sales Associates

    Published: 2/17/2025
11. Sales Techniques – Handling Objections and Customer Negotiations for Convenience Store Sales Associates

    Published: 12/23/2024
12. Store Operations – Crisis Management and Emergency Preparedness for Convenience Store Sales Associates

    Published: 12/8/2024
13. Customer Service Skills – Emotional Intelligence and Empathy for Convenience Store Sales Associates

    Published: 10/13/2024
14. Store Operations – Teamwork and Collaboration for Convenience Store Sales Associates

    Published: 10/6/2024
15. Product Knowledge – Personal Care and Household Supplies for Convenience Store Sales Associates

    Published: 9/29/2024
16. Store Operations - Compliance and Regulatory Standards for Convenience Store Associates

    Published: 9/22/2024
17. Sales Techniques - Effective Merchandising and Display for Convenience Store Sales Associates

    Published: 9/15/2024
18. Store Operations - Maintenance and Equipment Handling for Convenience Store Sales Associates

    Published: 9/8/2024
19. Store Operations - Maintenance and Equipment Handling for Convenience Store Associates

    Published: 9/1/2024
20. Customer Service Skills - Effective Communication for Convenience Store Sales Associates

    Published: 8/25/2024