Dive

68 Episodes

1. Mastering Online Orders & Delivery - Your Digital Service Guide

   Published: 3/29/2025
2. Mastering Convenience Meals - Your Guide to Quick Service Excellence

   Published: 3/23/2025
3. Mastering Alcohol Sales - Knowledge, Compliance, and Responsibility

   Published: 3/16/2025
4. Mastering Fresh Food & Bakery - Your Guide to Product Excellence

   Published: 3/8/2025
5. Mastering the Close - Sales Techniques for Convenience Store Success

   Published: 3/2/2025
6. Sales Techniques – Building Rapport and Trust

   Published: 2/24/2025
7. Retail Technology – Loyalty Programs and Customer Data Management for Convenience Store Sales Associates

   Published: 2/17/2025
8. Sales Techniques – Handling Objections and Customer Negotiations for Convenience Store Sales Associates

   Published: 12/23/2024
9. Store Operations – Crisis Management and Emergency Preparedness for Convenience Store Sales Associates

   Published: 12/8/2024
10. Customer Service Skills – Emotional Intelligence and Empathy for Convenience Store Sales Associates

    Published: 10/13/2024
11. Store Operations – Teamwork and Collaboration for Convenience Store Sales Associates

    Published: 10/6/2024
12. Product Knowledge – Personal Care and Household Supplies for Convenience Store Sales Associates

    Published: 9/29/2024
13. Store Operations - Compliance and Regulatory Standards for Convenience Store Associates

    Published: 9/22/2024
14. Sales Techniques - Effective Merchandising and Display for Convenience Store Sales Associates

    Published: 9/15/2024
15. Store Operations - Maintenance and Equipment Handling for Convenience Store Sales Associates

    Published: 9/8/2024
16. Store Operations - Maintenance and Equipment Handling for Convenience Store Associates

    Published: 9/1/2024
17. Customer Service Skills - Effective Communication for Convenience Store Sales Associates

    Published: 8/25/2024
18. Product Knowledge - Frozen Foods & Dairy for Convenience Store Sales Associates

    Published: 8/18/2024
19. Spotless Standards: Ensuring Cleanliness and Safety in Convenience Stores

    Published: 6/9/2024
20. Beyond the Sale: Building Lasting Customer Relationships in Convenience Stores

    Published: 6/2/2024