Experience Action

A podcast by Jeannie Walters, CCXP - Tuesdays

Categories:

Business Education

87 Episodes

  1. Process Improvement VS. Customer Experience

    Published: 1/17/2023

  2. Defining Customer Experience

    Published: 1/10/2023

  3. 5 Questions for Customer Experience (CX) Leaders

    Published: 1/3/2023

  4. How To Use a Customer Experience (CX) Mission

    Published: 12/27/2022

  5. Customer Experience (CX) Training

    Published: 12/20/2022

  6. Leadership Buy In

    Published: 12/13/2022

  7. Welcome to the Podcast

    Published: 12/8/2022

5 / 5

How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!