Making the Fan

139 Episodes

1. The Parallels Between Rabid Fandoms and Religions w/ Jodi Eichler-Levine

   Published: 7/6/2022
2. What Drives Customers to Buy w/ Katelyn Bourgoin

   Published: 6/27/2022
3. The 5 Key Elements Impacting Powerful Customer Experiences w/ Elizabeth Dixon

   Published: 6/20/2022
4. How the Savannah Bananas Create the 'Greatest Show Possible' w/ Jesse Cole

   Published: 6/13/2022
5. Creating a More Captivating Customer Service Training w/ David Millay and Katie Rudy

   Published: 6/2/2022
6. The Building Blocks of LEGO's Content & Fandom Strategy w/ James Gregson

   Published: 5/23/2022
7. How to Become Customer-Centric vs. Customer-Focused w/ Annette Franz

   Published: 5/16/2022
8. Driving Deeper Engagement Through Digital Activations (Part Two) w/ Nick Lawson

   Published: 5/9/2022
9. Driving Deeper Engagement Through Digital Activations (Part One) w/ Nick Lawson

   Published: 5/5/2022
10. Aligning Strategy, Culture and Leadership w/ Len Perna

    Published: 4/20/2022
11. The Core Principles Driving Employee Motivation w/ Dr. Scott Rigby

    Published: 4/11/2022
12. Harnessing the True Power of Community in Your Fanbase w/ Christina Garnett

    Published: 4/4/2022
13. Forging a Non-Traditional Career Path w/ Paul Millerd

    Published: 3/28/2022
14. Storytelling and Personifying a Brand Voice w/ Amie Kiehn

    Published: 3/16/2022
15. Moving to a 32-Hour Work Week w/ Josh Foreman

    Published: 3/7/2022
16. Learning to Lead Like Amazon w/ John Rossman

    Published: 2/28/2022
17. The Best Lessons We Learned in 100 Podcasts w/ David Millay and Katie Rudy

    Published: 2/24/2022
18. Evoking Emotional Connections with Fans Through Content w/ Zhaneé Anderson

    Published: 2/21/2022
19. Coaching to Success from the Boardroom to the Football Field w/ Joe Moglia

    Published: 2/14/2022
20. Turning Ordinary Game Days Into Extraordinary Experiences w/ David Millay and Katie Rudy

    Published: 2/8/2022