Making the Fan
A podcast by David Millay
Categories:
139 Episodes
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College Leaders | Leveraging Real-Time Data to Enhance Fan Experiences w/ Paris Buchanan
Published: 1/31/2022 -
The Basics for Better Brainstorms w/ David Millay and Katie Rudy
Published: 1/24/2022 -
How to Curb the Great Resignation in Your Organization
Published: 1/18/2022 -
How to Sell Experiences Over Tickets w/ Kathy Burrows
Published: 1/10/2022 -
Why I Spent $13k on a single NFT
Published: 12/30/2021 -
How to Never Lose a Customer Again w/ Joey Coleman
Published: 12/21/2021 -
Uncovering The 5 Languages of Appreciation in the Workplace w/ Dr. Paul White
Published: 12/6/2021 -
Knowing Your Customer and Protecting Their Trust w/ Paula Courtney
Published: 11/23/2021 -
Elevating the Voice of the Fan w/ Chief Fan Officer Shawn McIntosh
Published: 11/15/2021 -
College Leaders | Celebrating and Amplifying Your Unique Culture w/ Bryan Blair
Published: 11/4/2021 -
Being Present, Authentic and Intentional w/ Scott O'Neil
Published: 10/25/2021 -
College Leaders | Speaking the Fans' Love Language w/ Jamie Pollard
Published: 10/14/2021 -
College Leaders | Using Partnership to Build Community w/ Rhett Hobart
Published: 10/4/2021 -
College Leaders | Equip People to Launch People w/ Mitch Barnhart
Published: 9/24/2021 -
Making Your Customer Experience Remarkable w/ Dan Gingiss
Published: 9/14/2021 -
College Leaders | Catering to Wants and Needs of Fans w/ Eric Nichols
Published: 9/7/2021 -
Studying the Subconscious and Emotions of Fandom w/ Peter Sorckoff
Published: 8/30/2021 -
College Leaders | Using Data and Tech to Amplify the '12th Man' Tradition w/ Michael Thompson
Published: 8/26/2021 -
College Leaders | Leading with Conviction and Empathy w/ Troy Dannen
Published: 8/21/2021 -
Comparing Fandoms in Western Markets and China w/ Greg Turner
Published: 8/18/2021
Turn casual customers into faithful fans. And employees into evangelists.
A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn.
Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis.