Making the Fan

A podcast by David Millay

Categories:

139 Episodes

  1. College Leaders | Leveraging Real-Time Data to Enhance Fan Experiences w/ Paris Buchanan

    Published: 1/31/2022
  2. The Basics for Better Brainstorms w/ David Millay and Katie Rudy

    Published: 1/24/2022
  3. How to Curb the Great Resignation in Your Organization

    Published: 1/18/2022
  4. How to Sell Experiences Over Tickets w/ Kathy Burrows

    Published: 1/10/2022
  5. Why I Spent $13k on a single NFT

    Published: 12/30/2021
  6. How to Never Lose a Customer Again w/ Joey Coleman

    Published: 12/21/2021
  7. Uncovering The 5 Languages of Appreciation in the Workplace w/ Dr. Paul White

    Published: 12/6/2021
  8. Knowing Your Customer and Protecting Their Trust w/ Paula Courtney

    Published: 11/23/2021
  9. Elevating the Voice of the Fan w/ Chief Fan Officer Shawn McIntosh

    Published: 11/15/2021
  10. College Leaders | Celebrating and Amplifying Your Unique Culture w/ Bryan Blair

    Published: 11/4/2021
  11. Being Present, Authentic and Intentional w/ Scott O'Neil

    Published: 10/25/2021
  12. College Leaders | Speaking the Fans' Love Language w/ Jamie Pollard

    Published: 10/14/2021
  13. College Leaders | Using Partnership to Build Community w/ Rhett Hobart

    Published: 10/4/2021
  14. College Leaders | Equip People to Launch People w/ Mitch Barnhart

    Published: 9/24/2021
  15. Making Your Customer Experience Remarkable w/ Dan Gingiss

    Published: 9/14/2021
  16. College Leaders | Catering to Wants and Needs of Fans w/ Eric Nichols

    Published: 9/7/2021
  17. Studying the Subconscious and Emotions of Fandom w/ Peter Sorckoff

    Published: 8/30/2021
  18. College Leaders | Using Data and Tech to Amplify the '12th Man' Tradition w/ Michael Thompson

    Published: 8/26/2021
  19. College Leaders | Leading with Conviction and Empathy w/ Troy Dannen

    Published: 8/21/2021
  20. Comparing Fandoms in Western Markets and China w/ Greg Turner

    Published: 8/18/2021

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Turn casual customers into faithful fans. And employees into evangelists. 

A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. 

Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis.