Making the Fan

A podcast by David Millay

Categories:

139 Episodes

  1. Sports as a Service w/ Chris Giles

    Published: 3/12/2020
  2. Sponsorship that Engages, not Distracts w/ Nick Lawson

    Published: 3/1/2020
  3. Building Experience Ecosystems w/ Michael Jungen

    Published: 2/19/2020
  4. How is the Culture in your Kingdom w/ Dan Cockerell

    Published: 2/7/2020
  5. Fans First w/ Jesse Cole

    Published: 1/27/2020
  6. How UGA Football & Chick-Fil-A innovate through strategy w/ Josh Brooks & Shane Todd

    Published: 11/27/2019
  7. What To Do When Things Go Wrong w/ Frank Supovitz

    Published: 11/19/2019
  8. Build your Brand & Build more Fans w/ Adam White

    Published: 11/10/2019
  9. Intensity Of Interest w/ Mike Bohn

    Published: 10/9/2019
  10. Getting your Employees, Clients and Customers to Care w/ Carl Thomas and Reid Carr

    Published: 9/30/2019
  11. Improving Customer Experience: Lessons From the San Diego Padres w/ Erin Sheehan

    Published: 9/23/2019
  12. Managing by Influence vs. Authority w/ Linda Logan & John Page

    Published: 9/15/2019
  13. The Formula For Creativity w/ Chris Grosse

    Published: 9/9/2019
  14. Turning Opportunity Into a Business w/ Matt DiFebo

    Published: 8/14/2019
  15. Creating Authentic Experiences in a New Generation w/ Rick Jones

    Published: 8/9/2019
  16. Running an Event the Disney way w/ Kevin Weickel and Mike Millay

    Published: 7/30/2019
  17. How Emotional Connections Lead to Economic Outcomes w/ Drew Martin

    Published: 7/19/2019
  18. Leading a Customer-Focused Change Journey w/ Rob Kelly & Kevin Doyle

    Published: 7/19/2019
  19. Flip The Switch By EngageMint

    Published: 7/19/2019

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Turn casual customers into faithful fans. And employees into evangelists. A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis.