Brazen Leaders - The Human Edge

98 Episodes

1. [REPLAY] - #23 - 8 Things You Didn’t Know About Customer Experience with Jonathan Daniels

   Published: 7/28/2021
2. [REPLAY] - #6 - 3 Managers’ biases you should be aware of and how to avoid them.

   Published: 7/21/2021
3. [REPLAY] - #25 - Disentangling the world of extreme customer centricity with Rik Vera

   Published: 7/14/2021
4. [REPLAY] - #18 - What are the 3 main mistakes digital strategists make? Interview with Michel Demoor

   Published: 7/7/2021
5. [REPLAY] #12 - 10 ways to improve your relationships at work even if you don’t like your colleagues

   Published: 6/30/2021
6. [REPLAY] - #11 - How to improve Customer Experience

   Published: 6/12/2021
7. #31 - A UX Expert’s guide to starting out in user experience design with Jonathan Haines

   Published: 5/18/2021
8. #30 - How to give and receive feedback in 7 simple steps

   Published: 5/12/2021
9. #29 - How to validate your business idea and reduce your risk of failure with Yannick Khayati

   Published: 5/4/2021
10. #28 - How not to fail at UX design with Ludovic Delmas and Colton Schweitzer from Kickass UX

    Published: 4/28/2021
11. #27 - How to deliver a perfect pitch that won’t make you fail with Christoph Sollich aka The Pitch Doctor

    Published: 4/21/2021
12. #26 - Breaking down the benefits & challenges of outsourcing with Maeva Cifuentes

    Published: 2/17/2021
13. #25 - Disentangling the world of extreme customer centricity with Rik Vera

    Published: 1/20/2021
14. #24 - 6 ways to improve your CX without budget

    Published: 1/13/2021
15. #23 - 8 Things You Didn’t Know About Customer Experience with Jonathan Daniels

    Published: 1/6/2021
16. #22 - Vitality coach Katharina Müllen reveals 8 ways to bring mindfulness into your work life

    Published: 12/10/2020
17. #21 - Setting up for CX success: Mike Wittenstein’s 7 core tips for nailing your customer experience design

    Published: 11/25/2020
18. #20 - How Small Changes Make a Significant Impact: Talking CX Mindset & Leadership with Murielle Machiels

    Published: 11/10/2020
19. #19 - How to say no: 15 essential techniques for turning people down gently and effectively

    Published: 10/28/2020
20. #18 - What are the 3 main mistakes digital strategists make? Interview with Michel Demoor

    Published: 10/20/2020