Punk CX with Adrian Swinscoe

528 Episodes

1. Delivering Fanatical Levels of Customer Support - Interview with Fabio Torlini of Rackspace

   Published: 1/17/2020
2. Improve your business, yourself and your team with rapid skill acquisition- Interview with Josh Kaufman

   Published: 1/17/2020
3. Time to reboot your business and you? Interview with Mitch Joel about Ctrl Alt Delete

   Published: 1/17/2020
4. Creating products that customers love - Interview with Chris Ives of Ilkley Brewery

   Published: 1/14/2020
5. It's all about customer service, customer service, customer service - Interview with Tom Walsh CEO of Staycity

   Published: 1/14/2020
6. Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary - Interview with Steve Curtin

   Published: 1/14/2020
7. Employee engagement and what it takes to be the best - Interview with Ryan Cheyne of Pets at Home

   Published: 1/14/2020
8. Outstanding brands become part of their customers story - Interview with Bernadette Jiwa

   Published: 1/14/2020
9. Helping customers, standing out, being human and telling stories through blogging - Interview with Mark Schaefer

   Published: 1/14/2020
10. Employee engagement is about human relationships not human resources - Interview with Luis Suarez of IBM

    Published: 1/14/2020
11. Business Growth Via Strategic Alliances....Done The Right Way - Interview with Marsha Wright

    Published: 1/14/2020
12. Customer Satisfaction Is On The Rise Globally - Interview with Sam Boonin, VP Products at Zendesk

    Published: 1/14/2020
13. Customer Relationship Management CRM systems can be more human - Interview with Nikolaus Kimla, CEO of pipelinersales.com

    Published: 1/14/2020
14. The 9 ½ Principles of Innovative Customer Service - Interview with Chip Bell

    Published: 1/14/2020
15. 2019 was the year of hype and snake oil when it came to chatbots. 2020 will be a year of pragmatism and real results - Interview with Abinash Tripathy of Helpshift

    Published: 1/13/2020
16. Marketing Requires Not Just New Tools and Skills But New Attitudes - Interview with Dee Blick

    Published: 1/11/2020
17. Delivering Effective Social Customer Service - Interview with Carolyn Blunt and Martin Hill-Wilson

    Published: 1/11/2020
18. How to create a successful, mission driven business in a profit driven world - Interview with Seth Goldman and Barry Nalebuff of Honest Tea

    Published: 1/11/2020
19. Leading A Renaissance in English Whisky - Interview with Andrew Nelstrop

    Published: 1/11/2020
20. Deliver great customer experience by including your customers - Interview with Mark Hurst of Creative Good

    Published: 1/11/2020