184 Episodes

  1. Restaurant Repeaters: How To Create Repeat Customers

    Published: 3/27/2024
  2. Breaking The Budget With Bread: Customer Complaints For Up-Charging

    Published: 3/20/2024
  3. Reservation Repercussions: Charging For No-Call, No-Show Cancellations

    Published: 3/14/2024
  4. Initiative vs. Insubordination: Trust And The “I” In Team

    Published: 3/12/2024
  5. Helping People You Hate: How To Be A Team Player At Work

    Published: 3/7/2024
  6. Entrepreneur Pet Peeves: Annoying Parts of Being A Business Owner

    Published: 3/6/2024
  7. Review Reliability: Who Do You Trust, Your Customer or Your Employee?

    Published: 2/29/2024
  8. The Ketchup Catch-Up: Restaurant Practices and Rules of Refilling

    Published: 2/27/2024
  9. Bad Busser Habits: What Are Servers’ Assistants Responsible For?

    Published: 2/22/2024
  10. Train ‘Em or Trash ‘Em: Deciding What To Do With Difficult Employees

    Published: 2/20/2024
  11. Culinary Creativity: How Chefs Stay Inspired To Create New Cuisine

    Published: 2/15/2024
  12. Witchy Workplace Rituals: Carrying Crystals and Manifesting More For Yourself

    Published: 2/13/2024
  13. The Price Of Paying: Credit Surcharges And Cash Discounts At Restaurants

    Published: 2/8/2024
  14. Nickel and Dime Dining: Why Do Restaurants Add Extra Fees?

    Published: 2/6/2024
  15. Acquiring An A-Team: Hiring for Hospitality in Seasonal Towns

    Published: 2/1/2024
  16. Finders Keepers, Losers Weepers: Returning Items Lost In Restaurants

    Published: 1/30/2024
  17. Setting Standards: Respectfully Raising The Bar In Restaurants

    Published: 1/25/2024
  18. Restaurant Reservations: The Pros and Cons of Open Table

    Published: 1/23/2024
  19. Quasi Culinary School: Can Anyone Become A Chef?

    Published: 1/18/2024
  20. Control vs. Chaos: Can Disorganization Derail Success?

    Published: 1/16/2024

4 / 10

When you work in the restaurant industry, sometimes you just need to cut the s*** and get a little toasted so that you can spill the tea and shake off that saltiness. Simply stated - sometimes you need to flip the f*** out! Cut through the noise and tune in to hear hilarious anecdotes, humbling advice on how to create a hospitality business that doesn't suck, and whatever the hell else we come up with after decades in the industry.