Retention Talk
A podcast by ProfitWell Recur
Categories:
21 Episodes
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Locking out customers | Loomly's Thibaud Clément
Published: 3/30/2022 -
Predicting Churn | ProdPad's Janna Bastow
Published: 3/23/2022 -
Focusing on second month retention | Winc's Jai Dolwani
Published: 3/16/2022 -
The customer isn't always right | Kelly Yanke Deltener
Published: 3/9/2022 -
Retaining through activations | Meister's Kevin Kuhn
Published: 3/2/2022 -
Knowing when the customer journey is over | Supercast's Jason Sew Hoy
Published: 2/16/2022 -
Two ways to segment churn | Close's Liz Stephany
Published: 2/9/2022 -
Automating churn reduction | Workpuls' Maja Rajić Milivojević
Published: 2/2/2022 -
How to leverage cancellations | Who Gives A Crap's Jenna Tanenbaum
Published: 1/26/2022 -
Retaining customers one bag at a time | Trade Coffee's Mike Lackman
Published: 1/19/2022 -
5 Key Strategies for User Retention
Published: 1/12/2022 -
Voice of the customer, dunning strategy, and customer loyalty | GoSite's Danielle Rojas
Published: 12/15/2021 -
Expansion revenue, CX perpetuity, and maintaining focus | Pipeliner's John Golden
Published: 12/8/2021 -
Integrating ecosystems, forecasting churn, and onboarding | Beatport's Romain Pouillon
Published: 12/1/2021 -
Onboarding, customer cohorts, and non-traditional CS | Knowledgehook's Travis Ratnam
Published: 11/17/2021 -
Better email campaigns, tracking metrics, and aligning teams | CompanyCam's Kelly Danahy
Published: 11/10/2021 -
Overthinking, hacking retention, and rallying around metrics | Better Proposals' Adam Hempenstall
Published: 11/3/2021 -
Customer surveys, leveraging NPS, and the power of onboarding | Hunt A Killer’s Mary Callaghan
Published: 10/27/2021 -
Product roadmaps, leveraging data, and defining churn goals | Framer’s Oscar Carlsson
Published: 10/20/2021 -
Retention Talk Audio Trailer
Published: 10/19/2021
Join ProfitWell's Neel Desai as he interviews the best in the world of customer success to bring you actionable strategies to boost retention.