The Delighted Customers Podcast with Mark Slatin

108 Episodes

1. #7: Delivering Happiness 2.0 with Alex Genov, Head of Customer Research at Zappos

   Published: 10/20/2022
2. #6: Gaining Executive Support & CXPA Benefits with Board Chair Nancy Porte

   Published: 10/13/2022
3. #5: Designing Digital Transformation to Improve CX with HP's Jaya Sudarshan

   Published: 9/29/2022
4. #4: Building Trust with Key Stakeholders - Author Charles H. Green

   Published: 9/22/2022
5. #3: Engaging Employees for Outstanding Customer Experiences with Stacey Nevel, CCXP

   Published: 9/8/2022
6. #2: Design Thinking with Diane Magers, CCXP

   Published: 9/1/2022
7. #1: From Impressed to Obsessed - Author Jon Picoult

   Published: 8/25/2022
8. Trailer

   Published: 8/18/2022