The IT Experience Podcast

124 Episodes

1. 83. Welcome to New Season of IT Experience Podcast with Sakari

   Published: 10/4/2022
2. 82. How does IT Experience Management drive better decision making?

   Published: 5/19/2022
3. 81. How to get the whole IT department into the ITXM™ bus

   Published: 5/5/2022
4. 80. Discover the four trends driving ITXM™ in 2022

   Published: 4/21/2022
5. 79. Using ITXM™ for Continual Improvement Success

   Published: 4/7/2022
6. 78. How to use ITXM™ to Identify improvement areas in IT

   Published: 3/24/2022
7. 77. Master IT Experience Management (ITXM™)

   Published: 3/10/2022
8. 76. Thanks to Ukrainian IT for making our lives better

   Published: 3/1/2022
9. 75. What did IT talk about in 2021 and predictions for 2022 with Roy Atkinson

   Published: 12/16/2021
10. 74. Give hours back to the business - More smiles, less time wasted

    Published: 11/4/2021
11. 73. Cargotec's Story - Creating an Experience Management Culture

    Published: 10/28/2021
12. 72. Cargotec's Story - How to implement Experience Management Framework

    Published: 10/21/2021
13. 71. How should IT management teams be using Experience Data?

    Published: 10/14/2021
14. 70. How to move from control to cooperation with your Service Providers

    Published: 10/7/2021
15. 69. Steps to creating Human Centric IT, with bioMérieux

    Published: 9/30/2021
16. 68. Employee Experience for IT

    Published: 9/23/2021
17. 67. Ticket Bouncing - the most impactful ITIL metric?

    Published: 9/16/2021
18. 66. Motivate your Service Desk, through Experience Management

    Published: 9/9/2021
19. 65. Recreating the IT walk-in experience through Virtual Tech bars, with Sophos

    Published: 9/2/2021
20. 64. #XLA - Traditional SLAs; Should I remove them?

    Published: 8/26/2021