The Modern Customer Podcast

452 Episodes

1. Working With Your Spouse, Building a Personal Brand & The Future of Work With Jacob Morgan

   Published: 12/30/2017
2. The Top Ford Future Trends 2018

   Published: 12/21/2017
3. Managing Real-Time Customer Communications In A Crisis

   Published: 12/13/2017
4. Augmented Reality And The 4th Transformation

   Published: 11/30/2017
5. More Than Data: Engaging Customers Authentically With The Ideal Marketing Mix

   Published: 11/17/2017
6. Healthcare Revolution: Lead With Customer Experience

   Published: 11/9/2017
7. Culture Is The Customer Experience Lyft You Need

   Published: 11/1/2017
8. Creating Compelling Customer Service Experiences

   Published: 10/25/2017
9. How The General Data Privacy Regulation Will Impact Your Customer Experience

   Published: 10/16/2017
10. How Facebook Shapes Customer Experience With Chatbots

    Published: 10/11/2017
11. Meet Verizon Wireless' New Chief Customer Experience Officer Scott Zimmer

    Published: 10/2/2017
12. Leading Both Employee And Customer Experience At Adobe

    Published: 9/26/2017
13. Shaping The Future City With Ford's Jessica Robinson

    Published: 9/18/2017
14. The Behavioral Psychology Of In-Store And Online Shoppers

    Published: 9/12/2017
15. Connecting Customer Experience To Business Strategy: An Interview With Charlene Li

    Published: 9/4/2017
16. How Marketers Can Ensure Their Brand Evolves at the Same Pace as New Innovation and Growth

    Published: 8/31/2017
17. Facing Digital Disruption Across Industries With Accenture Digital's CEO

    Published: 8/24/2017
18. The Term AI Is Overused: A Conversation With A Chief Data Officer At The Intercontinental Exchange

    Published: 8/15/2017
19. The CIO's Role In Customer Experience

    Published: 8/10/2017
20. Chatbots 101: Building A Chatbot For Business With Wells Fargo

    Published: 8/1/2017