The Modern Customer Podcast

452 Episodes

1. Today's Customer Experience Technology Stack For The Modern Customer

   Published: 7/24/2017
2. Women Are Uniquely Positioned To Lead Customer Experience—Here’s Why Denise Lee Yohn

   Published: 7/18/2017
3. Shifting Trends In Consumer Behavior With Ford's In-House Futurist

   Published: 7/5/2017
4. How The CMO Can Leverage AI Internally And Externally

   Published: 6/30/2017
5. All Customers Are Not Created Equal From The Wharton Customer Centricity Conference With Salesforce

   Published: 6/27/2017
6. Ethics and Artificial Intelligence With IBM Watson's Rob High

   Published: 6/12/2017
7. Pushing The Bounds Of Creativity With Ann Lewnes

   Published: 6/7/2017
8. How To Become A Professional Speaker With Shep Hyken

   Published: 6/6/2017
9. Customer Loyalty Pays With Marriott's CMO Karin Timpone

   Published: 5/31/2017
10. Customer Experience In The Age of Artificial Intelligence With Pegasystems

    Published: 5/24/2017
11. Fighting Customer Fraud In The Modern World With The BBB

    Published: 5/23/2017
12. Leveraging Customer Analytics To Gain A Competitive Advantage

    Published: 5/16/2017
13. The CIO's Role In The Customer Experience

    Published: 5/9/2017
14. Customer Experience In The Age Of Social Media

    Published: 4/27/2017
15. The Rise Of The Celebrity Chatbot: A Podcast With Christina Milian

    Published: 4/18/2017
16. Building A Brand Above The Fray: The Success Of Vera Bradley

    Published: 4/15/2017
17. TripAdvisor's Lessons Learned From Building A Chatbot

    Published: 4/6/2017
18. Shaping Customer Experience From The Top With AT&T Mobility's CEO

    Published: 3/27/2017
19. Improving Customer Experience With Marketing Analytics At 3 Day Blinds

    Published: 3/23/2017
20. Managing Your Brand Through Times Of Change

    Published: 2/28/2017