Money Advice Trust
A podcast by Money Advice Trust - Wednesdays
72 Episodes
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Episode 27 -How we make “Easy Read” documents in seconds with Annie Baker, Tom, and Lilly
Published: 10/2/2024 -
Episode 26 -Just what do I say to a terminally ill customer? With David Williams from Marie Curie
Published: 9/18/2024 -
Episode 25 - Is ‘ableism’ more than another buzzword? With Celia Chartres-Aris and Chris Fitch
Published: 9/4/2024 -
Episode 24 - Hidden disability, looking behind the Sunflower Lanyard scheme with Paul White
Published: 7/24/2024 -
Episode 23 - The secret life of accessible numbers with Laura Parker and Chris Fitch
Published: 7/10/2024 -
Episode 22 – Am I making things better for disabled customers? with Kathryn Townsend and Chris Fitch
Published: 6/25/2024 -
Episode 21 - 'Good’ and ‘bad’ disability design – Liz Jackson’s 5 point check-list
Published: 6/12/2024 -
Episode 20 - Crisis conversations and digital channels with Victoria Hornby from Shout
Published: 5/29/2024 -
Episode 19 - Being vulnerable, while working in vulnerability with Makedah Simpson and Rosie Lyon
Published: 5/15/2024 -
Episode 18 - Dependency with Jamie Compton-Rea and Chris Fitch
Published: 5/1/2024 -
Episode 17 - Being a carer with Trevor Salomon and Chris Fitch
Published: 4/17/2024 -
Episode 16 - Tackling loneliness with Amy Perrin and Chris Fitch
Published: 4/3/2024 -
Episode 15 - Visible difference with Sudha Vijay, Jane Rodrick, Michaela Baker and Chris Fitch
Published: 3/20/2024 -
Episode 14 - Hearing Loss and d/Deaf customers with Tim Scannell and Chris Fitch
Published: 3/7/2024 -
Episode 12 - Building Trust with Charlie Nixon and Chris Fitch
Published: 2/7/2024 -
Episode 11 - Stammering with Lyndsay Edgington and Chris Fitch
Published: 1/24/2024 -
Episode 10 - What is empathy with Mathieu Lajante and Chris Fitch
Published: 1/10/2024 -
Episode 9 - Firewalking with Lee Walls and Chris Fitch
Published: 12/14/2023 -
Episode 8 - Supporting non-verbal customers with Katie Mackay, Jack Hatcher and Chris Fitch
Published: 12/6/2023 -
Episode 7 - Refugees and asylum seekers with Joshua Aspden and Chris Fitch
Published: 11/22/2023
Welcome to the Vulnerability Matters podcast from the Money Advice Trust. A series that examines from a range of perspectives how firms are supporting consumers in vulnerable situations.