Customer Conversations

28 Episodes

1. Understanding the Demand Side with The Re-Wired Group’s Bob Moesta

   Published: 9/22/2020
2. Building an Ecommerce Presence for a Major Brand with Maytex’s Michael Callahan

   Published: 9/15/2020
3. Going Beyond Your Early Adopters with UpKeep’s Jeff Ignacio

   Published: 9/1/2020
4. Shaping strategy with Basecamp’s Ryan Singer

   Published: 8/25/2020
5. Customer support from cost center to profit driver with Gorgias’s Lucas Walker

   Published: 8/19/2020
6. Bootstrapped to booming with Tuple’s Ben Orenstein

   Published: 8/12/2020
7. Voice of the customer to copy that converts with Nikki Elbaz

   Published: 8/3/2020
8. Positioning for growth using customer insights with Customer Intelligence Institute’s Lorin McCann

   Published: 7/28/2020
9. Leveraging AI and Automation for Growth with IMVU’s Lomit Patel

   Published: 7/20/2020
10. Understanding your customer with Wonderment’s Jessica Meher

    Published: 7/13/2020
11. Data driven decision making with Uber Eat’s Chip Koziara

    Published: 7/2/2020
12. Customer led growth with Elevate’s Claire Suellentrop

    Published: 6/26/2020
13. Why you need qualitative data to improve your product with Delighted’s Caleb Elston and Charles Studt

    Published: 6/25/2020
14. The power of customer research with the author of The Mom Test Rob FItzpatrick

    Published: 6/25/2020
15. Rapidly iterating to engaging content with VideGro’s Jenko Kent

    Published: 6/19/2020
16. Building the marketing machine with Act-On’s David Greenberg

    Published: 6/11/2020
17. Using customer insights to level up your content strategy with Adrienne Barnes

    Published: 5/29/2020
18. Why sales is all about creating customer value with Louis Nicholls

    Published: 5/29/2020
19. The power of personalization with Scout’s Jordan Crawford

    Published: 5/22/2020
20. Building better products with intentional experiments with FYI’s Hiten Shah

    Published: 5/22/2020