Customer Experience Radio

48 Episodes

1. Customer Experience Radio Welcomes: Matthew S. Harrison with Jackson Healthcare and Amy Otto with VirtualMed Staff

   Published: 4/30/2021
2. Customer Experience Tip: Surprise and Delight

   Published: 4/1/2021
3. Customer Experience Radio Welcomes: Author and Customer Retention Expert Joey Coleman

   Published: 3/26/2021
4. Customer Experience Tip: Anticipate Wishes

   Published: 3/18/2021
5. Customer Experience Tip: Offer Stability, Control and Certainty

   Published: 3/4/2021
6. Customer Experience Tip: Manage Expectations, Not People

   Published: 2/18/2021
7. Customer Experience Radio Welcomes Theo Gilbert-Jamison with Performance Solutions by Design

   Published: 2/11/2021
8. Customer Experience Tip: It’s Not a Transaction, But an Intersection!

   Published: 2/4/2021
9. Customer Experience Tip: Win Win

   Published: 1/28/2021
10. Tactical Tip: Can You Explain What a Reverse Offer Is?

    Published: 1/14/2021
11. Tactical Tip: What’s This I am Hearing About Selling My House Virtually?

    Published: 12/31/2020
12. Customer Experience: Lessons Learned from Tony Hsieh

    Published: 12/18/2020
13. Tactical Tip: How Will I Know What Comes Next Throughout the Process?

    Published: 12/17/2020
14. Tactical Tip: What is the Showing Process?

    Published: 12/3/2020
15. Tactical Tip: What are the Visuals You Will Use to Promote My Property?

    Published: 11/19/2020
16. Tactical Tip: What Information Do I Need to Get My Listing Started?

    Published: 11/5/2020
17. Customer Experience Radio Welcomes Hotelier and Director of Operational Excellence Leticia Tavares

    Published: 11/3/2020
18. Customer Experience Radio Welcomes Brady Sandahl with KW Luxury Homes and Debbie Sharp with The Sharp Group

    Published: 10/22/2020
19. Tactical Tip: How Much Time Do I Need to Prep My Home for Market?

    Published: 10/22/2020
20. Customer Experience Radio Welcomes David Wachs with Handwrytten

    Published: 10/14/2020