Customer Support Leaders

A podcast by Charlotte Ward - Fridays

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323 Episodes

  1. From The Archives: 181: Startup Support with Zeni Bandy

    Published: 5/13/2022
  2. From The Archives: 180: Fireside with Valentina Thoerner

    Published: 5/6/2022
  3. 244: Fireside with Matt Dale

    Published: 4/29/2022
  4. From The Archives: 177: Fireside with Chris Taylor

    Published: 4/22/2022
  5. From The Archives: 175: Fireside with Tadas Labudis

    Published: 4/15/2022
  6. 243: Fireside with Vaishali Dialani

    Published: 4/8/2022
  7. 242: Fireside with Whitney Brittingham and Aakrit Prasad

    Published: 4/1/2022
  8. 241: Fireside with Andrew Ou

    Published: 3/25/2022
  9. 240: Fireside with Reagan Helms

    Published: 3/18/2022
  10. From The Archives: 171: Fireside with Sandra Thompson

    Published: 3/11/2022
  11. 239: Fireside with Craig Stoss

    Published: 3/4/2022
  12. 238: Fireside with Sam Semuhin

    Published: 2/25/2022
  13. 237: Fireside with Sophie Heller

    Published: 2/18/2022
  14. 236: Fireside with Sam Semuhin

    Published: 2/11/2022
  15. 235: Fireside with Jason Yun

    Published: 2/4/2022
  16. 234: Fireside with Valentina Thoerner

    Published: 1/28/2022
  17. 233: Fireside with Craig Stoss

    Published: 1/21/2022
  18. 232: Fireside with Ethan Walfish

    Published: 1/14/2022
  19. 231: Fireside with Ash Rhodes

    Published: 1/7/2022
  20. 230: Fireside with Simone Secci

    Published: 12/31/2021

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.