Strikedeck Radio: Customer Success Live

112 Episodes

1. Ep. 71 McKayl Bergman, Scaling Your CS Program with NO Resources

   Published: 3/5/2020
2. Ep 70, Mike Sasaki & Marisa Carter, ABM and Customer Success: Driving Customer Revenue Growth

   Published: 2/20/2020
3. Ep 69, Jennifer Griffin, Shifting to a Proactive Approach to Customer Success

   Published: 2/6/2020
4. Ep 68, Mona Yoast, Building a High Performance CS Team

   Published: 1/23/2020
5. Ep 67, Paul Piazza, Customer Feedback

   Published: 1/9/2020
6. Ep 66, Lauren Costella Podcast, Lessons from Sports for Customer Success

   Published: 12/19/2019
7. Ep 65, Jason Whitman, Scaling a CS Team

   Published: 12/5/2019
8. Ep 64, Neelu Shaikh, Scaling a CS Team

   Published: 11/14/2019
9. Ep 63, Megan Macaluso, Onboarding – Tech Touch vs. Human Touch

   Published: 10/17/2019
10. Ep 62, Kristen Hayer & Bill Cushard, LIVE Podcast

    Published: 10/3/2019
11. Ep 61, Lynn Tsoflias, Creating a Digital CS Program

    Published: 9/19/2019
12. Strikedeck Radio & Helping Sells Radio BONUS Episode!

    Published: 9/16/2019
13. Ep 60, Ruicong Yan, Product Operations - Connecting CS & Product

    Published: 9/4/2019
14. Ep 59, Barry Kelly, Ingredients of a Successful Customer Education Program

    Published: 8/22/2019
15. Ep 58, Karen Rhorer, KPIs and Insights for Customer Success

    Published: 8/8/2019
16. Ep 57, Mark Freeman, Career Development in Customer Success

    Published: 7/26/2019
17. Ep 56, Rona Yang, Getting Started in CS Operations

    Published: 7/11/2019
18. Ep 55 - Irene Lefton, Gender Diversity in Customer Success

    Published: 6/28/2019
19. Ep 54 - Andreas Knoefel, CS Management Consultant & Inventor of CSPI

    Published: 5/17/2019
20. Ep 53 - Jim Johnson, Director of Customer Success at Corcentric

    Published: 5/2/2019