Tech People

153 Episodes

1. How to Measure Psychological Safety?

   Published: 10/25/2023
2. AI will not eliminate jobs!

   Published: 10/11/2023
3. The Foundation of CX in Home Lending!

   Published: 10/4/2023
4. Adapting Your CS Strategy to Exceed Customer Expectations!

   Published: 9/27/2023
5. Fintechs: Do I Buy, Build, or Lease Software?

   Published: 9/13/2023
6. How to Ramp Up Your Customer Support for Seasonal Demand!

   Published: 9/6/2023
7. Open Banking And AI: Everything You Should Know!

   Published: 8/2/2023
8. Money 20/20: Top Trends From The Payment Industry!

   Published: 7/26/2023
9. How are business leaders using AI/ML to improve customer experience?

   Published: 7/12/2023
10. Is AI Coming For My Job & Even My Life(Style)?

    Published: 7/5/2023
11. CX Tech Trends from Customer Contact Week

    Published: 6/28/2023
12. How to Build CX into Your Startup?

    Published: 6/14/2023
13. Addressing CS in the Current Market with Paypal!

    Published: 6/8/2023
14. Is banking affecting people's well-being?

    Published: 6/2/2023
15. Why Build a Crypto Startup Now?

    Published: 5/31/2023
16. Jenna Chau: My CS Journey!

    Published: 5/17/2023
17. How to Build a CS Team?

    Published: 5/10/2023
18. Customer Success Best Practices!

    Published: 5/4/2023
19. Revolutionize Your CX Journey!

    Published: 4/25/2023
20. The Dos and Don'ts of Scaling CS!

    Published: 4/12/2023