The Operational Excellence Show

A podcast by Leading Business Consultant Marianne Rutz

Categories:

160 Episodes

  1. Kevin Wilkinson - Factoring the Future and Reshaping Property Management

    Published: 10/11/2024
  2. Cancerversary Reflections: How I Found Purpose and Power in Leadership

    Published: 10/4/2024
  3. Mike Roberts on Building a Human-Centered LinkedIn Digital Strategy

    Published: 9/27/2024
  4. The CEO Playbook - Part 3

    Published: 9/20/2024
  5. The CEO Playbook - Part 2

    Published: 9/13/2024
  6. The CEO Playbook - Part 1

    Published: 9/5/2024
  7. Episode 141 - OPEX- Leading Gents - Dave D’Arcy - Laughing Leadership is Leadership a Laughing Matter

    Published: 5/31/2023
  8. Episode 140 - OPEX - Chasing Dreams and Achieving Goals - Cheers to Rutz Consultings 5th Birthday!

    Published: 4/26/2023
  9. Episode 139 - OPEX - Navigating the Identity Maze as an Individual, a CEO and a Thought Leader

    Published: 4/20/2023
  10. Episode 138 - OPEX - Foundation Series - BONUS EPISODE - Customer Service Delivery Made Easy - HOW TO BECOME A BETTER LEADER

    Published: 4/12/2023
  11. Episode 137 - OPEX - Foundation Series - Customer Service Delivery Made Easy - Week 4 - SHOW ME THE MONEY IN CUSTOMER SERVICE

    Published: 4/5/2023
  12. Episode 136 - OPEX - Foundation Series - Customer Service Delivery Made Easy - Week 3 - DO NOT OPERATE IN SILO

    Published: 3/29/2023
  13. Episode 135 - OPEX - Foundation Series - Customer Service Delivery Made Easy - Week 2 - THE BACKBONE OF OUR ORGANISATION… THE OPS HANDBOOK

    Published: 3/22/2023
  14. Episode 134 - OPEX - Foundation Series - Customer Service Delivery Made Easy - Week 1 - 3 POWERFUL STEPS TO ENSURE YOU HIRE THE RIGHT PEOPLE!

    Published: 3/15/2023
  15. Episode 133 - OPEX - Leading Ladies - Wendy Sellers - The HR Lady

    Published: 2/8/2023
  16. Episode 133 - OPEX - Leading Ladies - Wendy Sellers - The HR Lady

    Published: 2/8/2023
  17. Episode 132 - OPEX- Leading Ladies - Marybeth Gregg

    Published: 2/1/2023
  18. Episode 131 - OPEX - Where is your customer Service going Wrong?

    Published: 1/26/2023
  19. Episode 130 - OPEX - Perspective is Key

    Published: 1/19/2023
  20. Episode 129 - OPEX- Leading Gents - Ken Babcock - It Takes Two To Tango

    Published: 1/11/2023

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Join Marianne Rutz and world-renowned leaders in the contact centre industry for the Operational Excellence Show. Dig deep into the industries hot topics and gain valuable advice, insights and wisdom.