38 Episodes

  1. 18 – How Much More Money Does My Company Make When I Am Happy?

    Published: 10/13/2020

  2. 17 – Did the Pandemic Change Public Sector for the Better?

    Published: 9/15/2020

  3. 16 – Five 2019 Workplace Initiatives that Got us Through the Pandemic

    Published: 9/1/2020

  4. 15 – From Hire to Retire – Automating the Digital Worker

    Published: 8/18/2020

  5. 14 – Does the High Tech Industry use Technology Better Than the Rest of Us?

    Published: 8/4/2020

  6. 13 – Fear, Learning and Growth During the Pandemic

    Published: 7/14/2020

  7. 12 – What Makes Natural Language Processing So Difficult (and One Shortcut to Make It Easy)

    Published: 6/19/2020

  8. 11 – Three Ways to Use Natural Language Processing in a Help Desk

    Published: 6/12/2020

  9. 10 – What Can IT Learn From OT About IoT?

    Published: 5/29/2020

  10. 09 – How AI Makes Working From Home Easier

    Published: 5/21/2020

  11. 08-What Big Changes Can We Expect in the Service Desk?

    Published: 5/11/2020

  12. 07 – Two Consumer Trends Coming to Your Enterprise

    Published: 5/4/2020

  13. 06-The Human Side of Working From Home

    Published: 4/29/2020

  14. 05-How to Get 20,000 Employees Working From Home in 48 Hours

    Published: 4/17/2020

  15. Working From Home During COVID-19 – Securely!

    Published: 4/6/2020

  16. 03 – Stop Repeating Yourself – with the Cloud Contact Center

    Published: 2/13/2020

  17. 02 – Analytics Engines Inside Your Help Desk

    Published: 2/11/2020

  18. 01 – How to Successfully Select Your Next Digital Technology

    Published: 1/24/2020

2 / 2

Each episode goes deep into one aspect of the digital workplace. Interviewing industry experts, we examine how AI, IoT, automation, analytics, cloud, mobile and other technologies are affecting the digital workplace. We hear from leaders who have built successful digital workplaces for their employees.