Crack the Customer Code

A podcast by Adam and Jeannie - Tuesdays

Tuesdays

Categories:

Business

509 Episodes

  1. 165: Are You Ready for the Holidays?

    Published: 11/3/2016

  2. 164: Doug Sandler, Nice Guys Finish First

    Published: 10/31/2016

  3. 163: When to Update Customer Journey Maps

    Published: 10/27/2016

  4. 162: Joy Marsden, Keep Stepping

    Published: 10/24/2016

  5. 161: How to Approach Customer Threats

    Published: 10/20/2016

  6. 160: Blake Morgan, More is More

    Published: 10/17/2016

  7. 159: No Budget for Customer Experience

    Published: 10/13/2016

  8. 158: Christoff Weihman, Excellerate Service

    Published: 10/10/2016

  9. 157: Employee Incentives and Unintended Consequences

    Published: 10/6/2016

  10. 156: John Dwyer, WOW Marketing

    Published: 10/3/2016

  11. 155: Don’t Forget the Baby Boomers

    Published: 9/29/2016

  12. 154: Adrian Swinscoe, How to Wow

    Published: 9/26/2016

  13. 153: Training for New Customer Service Technology

    Published: 9/22/2016

  14. 152: Daniel Lemin, Manipurated

    Published: 9/19/2016

  15. 151: Bringing the Experience to the Customers

    Published: 9/15/2016

  16. 150: Phil Gerbyshak, Social Connections

    Published: 9/12/2016

  17. 149: Customer Service and Technology Investment

    Published: 9/8/2016

  18. 148: Randi Busse, Workforce Development

    Published: 9/5/2016

  19. 147: Private Social Media for Customer Service

    Published: 9/1/2016

  20. 146: Casey Carpenter, Sales Breakthrough Coach

    Published: 8/29/2016

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Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.