Experts of Experience

A podcast by Mission.org - Wednesdays

Wednesdays

Categories:

Business

56 Episodes

  1. #15 Jim Roth's Masterclass on Salesforce's Customer Success Strategies

    Published: 1/31/2024

  2. #14 Chris Ho's Secret to The Art of Delegation and Customer Experience

    Published: 1/24/2024

  3. #13 Ian Wishingrad: A Masterclass in Branding & Customer Experience

    Published: 1/17/2024

  4. #12 Riley Thomas: How Does Tech Transform The Real Estate Experience?

    Published: 1/10/2024

  5. #11 Elizabeth Maughon: The Future of Customer Experience in Ad Tech

    Published: 1/3/2024

  6. #10 Grant Riewe: Leading CX Transformation in Mental Healthcare

    Published: 12/27/2023

  7. #9 Bassem Hanna: Transform Your CX With These Proven Strategies

    Published: 12/20/2023

  8. #8 Sam Wegman: The Secret to B2B Customer Experience Success

    Published: 12/13/2023

  9. #7 Adam Toporek: Key Strategies for Enhancing Customer Experience in Any Business

    Published: 12/6/2023

  10. #6 Jan Young: Why is Customer Success Crucial in SaaS?

    Published: 11/29/2023

  11. #5 Adrian Swinscoe: Break The Cycle of Poor CX With This Framework!

    Published: 11/22/2023

  12. #4 Adam Vasallo: Redefining Customer Experience With Technology

    Published: 11/15/2023

  13. #3 Nigel Piper: Rethinking Customer Support with Xero’s Nigel Piper

    Published: 11/8/2023

  14. #2 Matt Dixon: Master Customer Experience with The Challenger Sale Approach

    Published: 11/2/2023

  15. #1 Brandon Kirk: The Secret To Mastering Customer Experience in Your Business

    Published: 11/1/2023

  16. Introducing Experts of Experience

    Published: 10/25/2023

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If your customers aren’t happy, they will let you and the whole world know. Loudly. Ever wonder how companies deliver a consistent experience that meets - and exceeds - their customer’s expectations? On this show, we’ll dive deep into the world of customer experience and share how businesses are navigating high expectations and leveraging emerging technology like AI and GPT to create the next great experience for their customers. Hosted by Lauren Wood and featuring some of the smartest business minds of the day, Experts of Experience is your go-to resource for ideas, innovation, and inspiration to level up your CX. This podcast is presented by Salesforce Customer Success.