Experts of Experience

A podcast by Mission.org - Wednesdays

Wednesdays

Categories:

68 Episodes

  1. #27 New Report Reveals Trends and Challenges for the Industry

    Published: 4/24/2024
  2. #26 Secrets to Great Service at Quick-Service Restaurants

    Published: 4/17/2024
  3. #25 How Breeze Airways is Proving You Can Create Superior Flying Experiences

    Published: 4/10/2024
  4. #24 Customer Experience Resurgence: The MoviePass Story

    Published: 4/3/2024
  5. #23 Building Trust in AR: Niantic's Guide to Transparent Customer Engagement

    Published: 3/27/2024
  6. #22 Advice for Harmonizing Business-Customer Relationships

    Published: 3/20/2024
  7. #21 Accessibility in Focus: Fable's CEO Talks Design and Impact

    Published: 3/13/2024
  8. #20 Insights on Prioritizing Customer Experience for Sustainable Growth

    Published: 3/6/2024
  9. #19 The Ultimate Guide to Ecommerce CX

    Published: 2/28/2024
  10. #18 Innovation in Education: Duolingo's Approach to Immersive Learning with Megan Bednarczyk

    Published: 2/21/2024
  11. #17 Rudi Khoury - Empower Your Team, Transform Customer Service: Fisher & Paykel's Revolutionary Approach

    Published: 2/14/2024
  12. #16 Ethan Beute - The Heart of Customer Experience: Human Emotion and Artful Communication

    Published: 2/7/2024
  13. #15 Jim Roth's Masterclass on Salesforce's Customer Success Strategies

    Published: 1/31/2024
  14. #14 Chris Ho's Secret to The Art of Delegation and Customer Experience

    Published: 1/24/2024
  15. #13 Ian Wishingrad: A Masterclass in Branding & Customer Experience

    Published: 1/17/2024
  16. #12 Riley Thomas: How Does Tech Transform The Real Estate Experience?

    Published: 1/10/2024
  17. #11 Elizabeth Maughon: The Future of Customer Experience in Ad Tech

    Published: 1/3/2024
  18. #10 Grant Riewe: Leading CX Transformation in Mental Healthcare

    Published: 12/27/2023
  19. #9 Bassem Hanna: Transform Your CX With These Proven Strategies

    Published: 12/20/2023
  20. #8 Sam Wegman: The Secret to B2B Customer Experience Success

    Published: 12/13/2023

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If your customers aren’t happy, they will let you and the whole world know. Loudly. Ever wonder how companies deliver a consistent experience that meets - and exceeds - their customer’s expectations? On this show, we’ll dive deep into the world of customer experience and share how businesses are navigating high expectations and leveraging emerging technology like AI and GPT to create the next great experience for their customers. Hosted by Lauren Wood and featuring some of the smartest business minds of the day, Experts of Experience is your go-to resource for ideas, innovation, and inspiration to level up your CX. This podcast is presented by Salesforce Customer Success.