Experts of Experience

59 Episodes

1. #18 Innovation in Education: Duolingo's Approach to Immersive Learning with Megan Bednarczyk

   Published: 2/21/2024
2. #17 Rudi Khoury - Empower Your Team, Transform Customer Service: Fisher & Paykel's Revolutionary Approach

   Published: 2/14/2024
3. #16 Ethan Beute - The Heart of Customer Experience: Human Emotion and Artful Communication

   Published: 2/7/2024
4. #15 Jim Roth's Masterclass on Salesforce's Customer Success Strategies

   Published: 1/31/2024
5. #14 Chris Ho's Secret to The Art of Delegation and Customer Experience

   Published: 1/24/2024
6. #13 Ian Wishingrad: A Masterclass in Branding & Customer Experience

   Published: 1/17/2024
7. #12 Riley Thomas: How Does Tech Transform The Real Estate Experience?

   Published: 1/10/2024
8. #11 Elizabeth Maughon: The Future of Customer Experience in Ad Tech

   Published: 1/3/2024
9. #10 Grant Riewe: Leading CX Transformation in Mental Healthcare

   Published: 12/27/2023
10. #9 Bassem Hanna: Transform Your CX With These Proven Strategies

    Published: 12/20/2023
11. #8 Sam Wegman: The Secret to B2B Customer Experience Success

    Published: 12/13/2023
12. #7 Adam Toporek: Key Strategies for Enhancing Customer Experience in Any Business

    Published: 12/6/2023
13. #6 Jan Young: Why is Customer Success Crucial in SaaS?

    Published: 11/29/2023
14. #5 Adrian Swinscoe: Break The Cycle of Poor CX With This Framework!

    Published: 11/22/2023
15. #4 Adam Vasallo: Redefining Customer Experience With Technology

    Published: 11/15/2023
16. #3 Nigel Piper: Rethinking Customer Support with Xero’s Nigel Piper

    Published: 11/8/2023
17. #2 Matt Dixon: Master Customer Experience with The Challenger Sale Approach

    Published: 11/2/2023
18. #1 Brandon Kirk: The Secret To Mastering Customer Experience in Your Business

    Published: 11/1/2023
19. Introducing Experts of Experience

    Published: 10/25/2023