THE CX GOALKEEPER - Business Transformation, Customer Experience, and Leadership
A podcast by Gregorio Uglioni - Mondays
Categories:
213 Episodes
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CX Goalkeeper with Peter Pirner - S1E32 is about the CX status in the DACH region and about his podcast "CX-Talks"
Published: 7/26/2021 -
CX Goalkeeper with Michael Brandt - S1E31 is about CX in B2B
Published: 7/19/2021 -
CX Goalkeeper with Nick Glimsdahl - S1E30 is about "Press 1 for Nick" and Customer Service
Published: 7/12/2021 -
CX Goalkeeper with Gustavo Imhof - S1E29 is about memories in Customer Experience
Published: 7/5/2021 -
CX Goalkeeper with Pascal Kaufmann - S1E28 is about human level artificial intelligence
Published: 6/28/2021 -
CX Goalkeeper with Ian Golding - S1E27 is about boosting CX professionals' motivation
Published: 6/21/2021 -
CX Goalkeeper with Bjoern Kaelin - S1E26 is about leadership, empathy and the ART of collaboration
Published: 6/14/2021 -
CX Goalkeeper with Annika Björck - S1E25 is about leadership and the source for change change
Published: 6/7/2021 -
CX Goalkeeper with Faran Niaz - S1E24 is about outstanding experiences in Dubai, the center of excellence
Published: 5/31/2021 -
CX Goalkeeper with Anna Noakes Schulze S1E23 is about Platforms and their implications on business and CX
Published: 5/24/2021 -
CX Goalkeeper with Annette Franz - S1E22 is about her book "Customer understanding"
Published: 5/17/2021 -
CX Goalkeeper with Neil Skehel - S1E21 is about Awards International and true Leadership
Published: 5/10/2021 -
CX Goalkeeper with Daniel Jordi - S1E20 is about "the aligned leader" and "leaders bridge". It's all about connecting people
Published: 5/3/2021 -
CX Goalkeeper with Marius Ghios - S1E19 is about customer led environments and future-focused leaders
Published: 4/25/2021 -
CX Goalkeeper with Peter Dorrington - SPECIAL EDITION about the Launch of Anthrolytics
Published: 4/21/2021 -
CX Goalkeeper with Christopher Brooks - S1E18 is about the CXWG and what really matters most to customers
Published: 4/19/2021 -
CX Goalkeeper with Deanna Russo - S1E17 is about linkedin secrets and best practices
Published: 4/12/2021 -
CX Goalkeeper with Adrian Swinscoe - S1E16 is about his book "CX PUNK"
Published: 4/5/2021 -
CX Goalkeeper with Nils Hafner - S1E15 is about the Customer Experience Trend Radar 2021
Published: 3/29/2021 -
CX Goalkeeper with Gabe Smith - S1E14 is about the CXPA and the CCXP certification
Published: 3/22/2021
Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About Gregorio Uglioni - Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions customer experience, experience, customer service, service, transformation, cx transformation, agility, best practices, customer, acquisition, retention, cost to serve, best in class service, best in class experience, thought leader, transformation manager, cx manager, senior management, cx strategy, voice of the customer, voice of the employee, growth, purpose, improve business results, award-winning strategy, cx community, leadership, improvements, cx governance, experience design, customer journey, ACXS, CCXP, CXPA, employee experience, innovation, cx culture, cx design, cx architecture, service culture, people first, human being, purpose
