241 Episodes

  1. The Experience Maker - How To Create Remarkable Experiences - E59 with Dan Gingiss - 1st Half

    Published: 1/31/2022

  2. The Importance of Communication - E58 with Filippo Poletti

    Published: 1/24/2022

  3. Inside Your Customer's Imagination - E57 with Chip Bell - 2nd Half

    Published: 1/17/2022

  4. Inside Your Customer's Imagination - E56 with Chip Bell - 1st Half

    Published: 1/10/2022

  5. Customer service costs: what are we talking about? - E55 with Vincent Placer

    Published: 1/3/2022

  6. From Experience Design To Experience Delivery - E54 with Mario Sepp

    Published: 12/27/2021

  7. CX Goalkeeper with Mary Drumond SECOND HALF - E53 is about customers' behaviours and a lot more

    Published: 12/20/2021

  8. CX Goalkeeper with Mary Drumond FIRST HALF - E52 is about Customers' Behaviours and a lot more

    Published: 12/13/2021

  9. CX Goalkeeper with Imtiaz Bellary from ENGATI - E51 is about engaging and retaining customers

    Published: 12/6/2021

  10. CX Goalkeeper & Mark Hamill - E50.1 SPECIAL EDITION - is about the Awards Business and recognition

    Published: 12/1/2021

  11. CX Goalkeeper with Ramon Ray - E50 is about Corporate Branding, Personal Branding and a lot more

    Published: 11/29/2021

  12. CX Goalkeeper & ECXO with Silvana Buljan - E49 is about CX leadership on managerial level

    Published: 11/22/2021

  13. CX Goalkeeper & Claire Boscq-Scott, 2nd Half- E48 is about BIZSHUI - blending Feng Shui & Business

    Published: 11/15/2021

  14. CX Goalkeeper with Claire Boscq-Scott - First Half - E47 is about BIZ-SHUI - blending Feng Shui & Business

    Published: 11/8/2021

  15. CX Goalkeeper & ECXO with Jef Teugels - E46 is about Customer Culture

    Published: 11/1/2021

  16. CX Goalkeeper & the ECXO with Federico Cesconi - E45 is about Customer Insights & relevant experiences

    Published: 10/25/2021

  17. CX Goalkeeper & Fireside Chat Without The Fires E44 2nd Half- Words of Wisdom from the CX Community

    Published: 10/18/2021

  18. CX Goalkeeper & Fireside Chat Without The Fires E43 1st Half- Words of Wisdom from the CX Community

    Published: 10/11/2021

  19. CX Goalkeeper and the ECXO with Enrique Gomez - E42 is about ROI in customer experience

    Published: 10/4/2021

  20. CX Goalkeeper with Rosaria Cirillo - E41 is about Yellow Factor: Happiness in Business

    Published: 9/27/2021

10 / 13

Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About Gregorio Uglioni - Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions customer experience, experience, customer service, service, transformation, cx transformation, agility, best practices, customer, acquisition, retention, cost to serve, best in class service, best in class experience, thought leader, transformation manager, cx manager, senior management, cx strategy, voice of the customer, voice of the employee, growth, purpose, improve business results, award-winning strategy, cx community, leadership, improvements, cx governance, experience design, customer journey, ACXS, CCXP, CXPA, employee experience, innovation, cx culture, cx design, cx architecture, service culture, people first, human being, purpose