THE CX GOALKEEPER - Business Transformation, Customer Experience, and Leadership

A podcast by Gregorio Uglioni - Mondays

Mondays

Categories:

Business

213 Episodes

  1. CX Goalkeeper with Imtiaz Bellary from ENGATI - E51 is about engaging and retaining customers

    Published: 12/6/2021

  2. CX Goalkeeper & Mark Hamill - E50.1 SPECIAL EDITION - is about the Awards Business and recognition

    Published: 12/1/2021

  3. CX Goalkeeper with Ramon Ray - E50 is about Corporate Branding, Personal Branding and a lot more

    Published: 11/29/2021

  4. CX Goalkeeper & ECXO with Silvana Buljan - E49 is about CX leadership on managerial level

    Published: 11/22/2021

  5. CX Goalkeeper & Claire Boscq-Scott, 2nd Half- E48 is about BIZSHUI - blending Feng Shui & Business

    Published: 11/15/2021

  6. CX Goalkeeper with Claire Boscq-Scott - First Half - E47 is about BIZ-SHUI - blending Feng Shui & Business

    Published: 11/8/2021

  7. CX Goalkeeper & ECXO with Jef Teugels - E46 is about Customer Culture

    Published: 11/1/2021

  8. CX Goalkeeper & the ECXO with Federico Cesconi - E45 is about Customer Insights & relevant experiences

    Published: 10/25/2021

  9. CX Goalkeeper & Fireside Chat Without The Fires E44 2nd Half- Words of Wisdom from the CX Community

    Published: 10/18/2021

  10. CX Goalkeeper & Fireside Chat Without The Fires E43 1st Half- Words of Wisdom from the CX Community

    Published: 10/11/2021

  11. CX Goalkeeper and the ECXO with Enrique Gomez - E42 is about ROI in customer experience

    Published: 10/4/2021

  12. CX Goalkeeper with Rosaria Cirillo - E41 is about Yellow Factor: Happiness in Business

    Published: 9/27/2021

  13. CX Goalkeeper with Shep Hyken - E40 is about AMAZING experiences and the Shep's latest book: I'LL BE BACK - How to Get Customers to Come Back Again and Again

    Published: 9/20/2021

  14. CX Goalkeeper and the ECXO with Jeff Sheehan - S1E39 is about Customer Experience Management Field Manual: The Guide For Building Your Top Performing CX Program

    Published: 9/13/2021

  15. CX Goalkeeper & the ECXO with Tue Sottrup: Product Led Customer Success

    Published: 9/5/2021

  16. CX Goalkeeper & Maurice FitzGerald 2st Half - S1E37 is about NPS strengths, weaknesses & its future

    Published: 8/30/2021

  17. CX Goalkeeper with Maurice FitzGerald 1st half - S1E36 is about NPS strengths, weaknesses and its future

    Published: 8/22/2021

  18. CX Goalkeeper with Adam Posner - S1E35 is about Recruiting business, the first step in the employee experience

    Published: 8/16/2021

  19. CX Goalkeeper with Santhakumaran Atmalingam - S1E34 is about the CX infinite loop and the marriage of CX & EX.

    Published: 8/9/2021

  20. CX Goalkeeper with Naeem Arif - S1E33 is about CX in retail business

    Published: 8/2/2021

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Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About Gregorio Uglioni - Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions customer experience, experience, customer service, service, transformation, cx transformation, agility, best practices, customer, acquisition, retention, cost to serve, best in class service, best in class experience, thought leader, transformation manager, cx manager, senior management, cx strategy, voice of the customer, voice of the employee, growth, purpose, improve business results, award-winning strategy, cx community, leadership, improvements, cx governance, experience design, customer journey, ACXS, CCXP, CXPA, employee experience, innovation, cx culture, cx design, cx architecture, service culture, people first, human being, purpose